Last updated: 2026-10-29
What changed
Fireflies.ai, founded in 2016, records, transcribes and summarizes meetings on Zoom, Google Meet and Teams. Its vendor-stated accuracy is 95% across 100+ languages. Paid plans start at $10 per seat a month on annual billing, and the Free plan caps storage at 400 minutes per team.
About Fireflies.ai
Fireflies.ai is a meeting assistant from Fireflies.ai Inc., founded in 2016, that records, transcribes and summarizes calls and turns them into a searchable archive. A note-taker bot called Fred joins calendar meetings on Zoom, Google Meet and Teams, and the same account also takes uploads, a Chrome extension, desktop and mobile apps, and calls from dialers such as Aircall and RingCentral. The vendor states 95% transcription accuracy and 100+ languages with automatic language detection; Hokai has not run its own accuracy test, so treat the figure as a vendor claim.
What separates it from a plain transcriber is the layer above the transcript. AskFred answers questions across one meeting or a whole workspace, Live Assist offers suggestions during a call, and the vendor's page lists 200+ AI Skills for sales, recruiting, user research and other roles. Conversation intelligence (talk-time, sentiment, topic trackers) sits on the Business plan. Its MCP server lets tools such as Claude and ChatGPT read meeting content, and it connects to HubSpot, Notion, Zapier and Make. Sales teams that already pay for Gong should check how much of that overlaps before buying seats. The 2025 "Talk to Fireflies" voice assistant was built with Perplexity.
Pricing is per seat and simple on the surface: Free, Pro at $10, Business at $19 and Enterprise at $39 on annual billing. The catch is AI credits. Transcription is not charged in credits, but the advanced AI features are, and a heavy user can run out and need a paid add-on pack. Storage is the other limit: the Free plan holds 400 minutes per team in total, and Pro holds 8,000 minutes per seat.
Where the alternative wins: if you want a free plan with unlimited recordings and a lighter interface, Fathom is the usual pick, and Granola suits people who dislike a visible bot in the call because it captures audio on the device. Otter.ai and tl;dv compete directly on price. For the wider shortlist see the best AI meeting assistants guide, or answer a few questions in Smart Match to get a shortlist matched to your use. Teams in regulated work should note that HIPAA coverage is listed only on Enterprise with Private Storage.
Pricing
Read on fireflies.ai/pricing on 29 October 2026. Free is $0 with unlimited transcription, limited AI summaries and a flat 400 minutes of storage per team. Pro is $10 per seat a month billed annually, with 8,000 minutes of storage per seat.
Business is $19 on the same billing, with unlimited storage. Monthly billing adds $8 per seat on Pro and $10 on Business. Enterprise is $39 per seat, annual billing only, and adds SSO, audit logs and private storage.
Every plan includes monthly AI credits (20, 20, 30 and 50); the credits guide lists extra packs from $5 a month for 50 credits, on paid plans only. Compare against Otter.ai, Fathom and tl;dv before paying per seat.
| Tier | Monthly price | What it includes |
|---|---|---|
| Free | Free | Zoom, Google Meet and Teams capture, Transcription in 100+ languages, Live notes and transcription, AskFred assistant, Meeting search, Audio and video upload |
| Pro | $10/mo | Video recording, Downloads of transcripts, summaries and recordings, AI Skills, Voice Agents, Action items and task manager, Unlimited integrations |
| Business | $19/mo | Multi-language Mode, Conversation intelligence, Team analytics for admins, Public meeting access, User groups |
| Enterprise | $39/mo | Rules engine, SSO and SCIM, Audit logs, HIPAA compliance, Private storage, Custom data retention |
Feature Comparison by Tier
| Feature | Free | Pro | Business | Enterprise |
|---|---|---|---|---|
| Price per seat (annual billing) | $0 | $10 | $19 | $39 |
| Storage | 400 mins per team | 8,000 mins per seat | Unlimited | Unlimited |
| AI credits per month | 20 | 20 | 30 | 50 |
| AI summaries | Limited | Unlimited | Unlimited | Unlimited |
| Conversation intelligence | Not listed | Not listed | Included | Included |
| SSO and audit logs | Not listed | Not listed | Not listed | Included |
Key Features
- 95% Accurate Transcription & Multi-Language Support: Automatic transcription across 100+ languages with auto-language detection. Handles multiple speakers with speaker identification and timestamps for easy navigation.
- AI-Powered Summaries & AskFred Q&A Assistant: AI summaries produce an overview, bullet points and action items for each meeting. AskFred answers questions across a single meeting or the whole workspace.
- Conversation Intelligence & Analytics: Track speaker talk-time, sentiment analysis, topic trends, and keyword frequency. Team dashboards provide insights across all meetings for performance coaching and trend identification.
- 200+ AI Skills & Role-Specific Automation: Pre-built AI applications for Sales, Recruiting, Marketing, User Research, Engineering, Finance, and Healthcare. Automatically extract key details like pricing discussions, candidate scores, and customer sentiment.
- Extensive Integration Ecosystem (60+ Native Integrations): Native connections to Salesforce, HubSpot, Slack, Jira, Asana, Trello, Google Drive, Notion, and 50+ others. GraphQL API enables custom integrations and workflow automation via Zapier and Make.
- Enterprise Security & Compliance: SOC 2 Type II and ISO 42001 certification are listed on the vendor home page, with GDPR coverage. HIPAA and a BAA apply to Enterprise with Private Storage, and the vendor says customer data is not used for AI training.
- Talk to Fireflies: Real-Time Voice Search & Live Assist: A Perplexity-powered voice assistant (say "Hey Fireflies" or type /ff) brings live web search into meetings across Zoom, Meet, and Teams in 60+ languages, available on the free tier. Live Assist adds a real-time panel that surfaces knowledge-base answers and past decisions mid-call on Pro plans and above.
Pros
- Strong vendor-claimed transcription accuracy and wide language coverage, with speaker recognition and automatic language detection
- Free plan has unlimited transcription and live notes with no card, though AI summaries are limited and storage is capped per team
- Calendar auto-join means no setup per meeting after the first connection
- Conversation intelligence on Business adds talk-time, sentiment and topic trackers for coaching
- Broad integrations, a GraphQL API, an MCP server and a large library of role-specific AI Skills
- SOC 2 Type II and ISO 42001 are listed by the vendor, with a company release saying it has been profitable since 2023
Cons
- Visible Fireflies bot joining calls can feel intrusive to external participants and may change conversation tone
- AI summaries and action items inconsistent; often miss context or flag conversational asides as commitments, so manual review is recommended
- Cluttered UI with many advanced features and tabs makes navigation confusing for users wanting simple note-taking
- AI credits apply to the advanced features, so heavy users can run out and need paid add-on packs (packs start at $5 a month)
- Storage limits on lower tiers can force deletion of old recordings; only Business and above are unlimited
- Live Assist is a newer feature, and the product is still strongest after the meeting rather than during it
Product Information
- Cloud
- Yes
- Training
- Knowledge base, API documentation
Data Handling
- Compliance
- SOC 2 Type II · ISO 42001 · GDPR · HIPAA (Enterprise with Private Storage)
Frequently Asked Questions
Is Fireflies.ai free?
Yes. The Free plan costs $0 with no card and includes unlimited transcription, limited AI summaries, live notes and 20 AI credits. Storage is a flat 400 minutes per team, so older recordings need deleting once you reach it. Moving to a paid seat costs from $10 a month when billed annually.
How much does Fireflies.ai cost per user?
On annual billing Pro is $10 per seat a month, Business is $19 and Enterprise is $39, which is annual only. Monthly billing is $18 for Pro and $29 for Business. Pro adds video recording and downloads, and Business adds conversation intelligence and Multi-language Mode.
Is Fireflies.ai HIPAA compliant?
Only on one plan. The vendor lists HIPAA compliance and private storage under Enterprise, and its home page says a BAA is available on Enterprise with Private Storage. Pro and Business users in healthcare should not assume HIPAA coverage. Separately, the vendor lists SOC 2 Type II and ISO 42001 for general security.
What are Fireflies.ai AI credits?
AI credits pay for the advanced AI features, not for transcription. Plans include 20, 20, 30 and 50 credits a month from Free to Enterprise. Paid plans can buy extra packs, starting at 50 credits for $5 a month, and unused purchased credits do not carry over.
Which meeting apps does Fireflies.ai work with?
Its bot, Fred, attends scheduled calls on Zoom, Google Meet and Microsoft Teams, and the vendor lists more conferencing apps. It also takes audio and video uploads, calls from dialers such as Aircall and RingCentral, and records through a Chrome extension, desktop app and mobile apps.
Top Alternatives
- Fathom: Pick Fathom when the main need is free, unlimited recordings and a lighter interface rather than Fireflies analytics.
- Otter.ai: Choose Otter.ai when live transcription in a familiar notes app matters more than Fireflies integrations and AI Skills.
- Granola: Pick Granola if a visible bot in the call is a problem, since it captures audio on your device instead.
Hokai guides covering Fireflies.ai
- Best AI Meeting Assistants in 2026: Do You Even Need One?: Fathom, Fireflies, Otter, tl;dv, Timeless, Granola and Plaud compared on pricing re-read in October 2026, plus when Zoom or Teams already cover the job.
- What Fathom Is Actually For: Fathom made its meeting bot optional in April 2026 and added MCP access. See current plans from $15, who still needs Fireflies, Otter or Gong, and why.
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- ChatGPT Use Cases in 2026: What It's Actually For Now: ChatGPT gained Space, Pages, team tasks and a Meetings beta at DevDay 2026. Here is each new use case, the plan it needs, and where a specialist wins.
- Best AI Tools for Summarizing YouTube Videos and Podcasts in 2026: AI Summarizer, MurmurCast and Glasp compared on price, automation and data handling for YouTube video summaries, plus when a free chatbot beats all three.
- HubSpot vs Vendasta: Which Should You Use in 2026?: HubSpot vs Vendasta in 2026: Breeze AI at $0.50 per resolved chat against a white-label portal on a 12-month contract. Prices re-checked October 2026.