Last updated: 2026-07-01
Make serves 3M+ users with credits-based pricing (July 2026): Free tier offers 1,000 credits/month, paid plans scale from Standard with 5,000+ credits. Each step, filter, action consumes credits; AI functions cost more. Replaces flat monthly model. Supports 1,000+ app integrations and agent-style orchestration workflows.
About Make
Make is a leading no-code automation platform that enables users to visually design, build, and automate complex workflows by connecting thousands of applications and services. Originally launched as Integromat in 2016, Make provides a flexible alternative to traditional automation tools with advanced features like visual scenario builders, branching logic, error handling, and AI agent integration. The platform is used by over 400,000 organizations globally to automate business processes from simple tasks to enterprise-scale intelligent workflows. Make emphasizes visual clarity and control, making sophisticated automation accessible to non-technical users while providing developers with low-code flexibility. With 400+ pre-built AI integrations and support for custom APIs, Make excels at handling complex multi-step workflows with conditional logic, making it ideal for teams that require more control than linear automation tools offer.
Pricing
Make shifted to credits-based pricing in July 2026. Each workflow step consumes credits. Basic steps cost 1 credit, AI functions cost more. Free tier: 1,000 credits/month. Paid plans: Standard (5,000+ credits), Pro, Business. Consumption-based instead of flat fees.
Key Features
- Visual Scenario Builder: Drag-and-drop interface to create multi-step workflows with triggers, actions, and conditional logic without coding
- Advanced Data Handling: Transform arrays, parse JSON/XML, iterate, aggregate, and manipulate complex data structures within workflows
- AI Agent Integration: Embed natural language processing and AI-powered decision making into automations with 400+ pre-built AI app integrations
- Extensive App Ecosystem: Connect to 2,400+ applications including CRM, marketing, finance, project management, and custom APIs via webhooks
- Error Handling & Logging: Built-in error handlers, automatic retries, detailed execution logs showing step-level information for troubleshooting
- Security & Compliance: GDPR, SOC 2 Type II, and SOC 3 compliance; TLS 1.2/1.3 encryption; single sign-on (SSO) for enterprise teams
Pros
- Complex branching and conditional logic enable sophisticated multi-step workflows that simpler tools cannot handle
- Visual scenario builder makes even intricate automations easier to understand, map, and troubleshoot
- Cost-effective at scale with credit-based pricing model, often cheaper than task-based competitors for large workflows
- More flexible and customizable than Zapier with greater API endpoint coverage per app integration
- Excellent error handling and detailed execution logs for monitoring and debugging
Cons
- Steeper learning curve than simpler tools like Zapier, especially for complex scenarios and advanced features
- Understanding and monitoring credit consumption can be complex and require careful cost management
- Better suited for modern cloud-based apps; integrating with legacy systems may require extra work or custom solutions
- Smaller ecosystem of integrations compared to Zapier's 5,000+ apps, though covers more endpoints per app
Frequently Asked Questions
What is Make.com and how does it work?
Make.com (formerly Integromat) is a visual no-code automation platform that enables users to connect applications and automate workflows without coding. Users build 'scenarios' by dragging and dropping modules, setting triggers (when something happens), actions (what to do), and conditions (if certain criteria are met), then Make automatically executes these workflows.
How does Make.com pricing work?
Make uses a credit-based pricing model with tiers starting at free (with monthly operation limits) and Pro at $9/month for 10,000 operations. Each workflow action consumes credits, with complexity determining credit cost. Advanced plans offer higher operation limits and additional features.
Is Make.com better than Zapier?
Make and Zapier serve different needs. Make offers more advanced features like complex branching, conditional logic, and data transformation, making it better for sophisticated workflows. Zapier has more integrations (5,000+ vs 2,400) and is easier for beginners. Make offers better pricing at scale with its credit model.
How many apps can I connect with Make.com?
Make supports integrations with over 2,400 applications across CRM, marketing, finance, project management, and custom systems. Users can also create custom integrations using webhooks and APIs for applications not in the built-in library.
Does Make.com have a free tier?
Yes, Make offers a free tier allowing users to build and test automations with monthly operation limits. This enables beginners to learn the platform without commitment before upgrading to paid plans.
Is Make.com secure and compliant?
Make maintains SOC 2 Type II and SOC 3 compliance, GDPR compliance, TLS 1.2/1.3 encryption for data transmission, and AES 256 encryption for stored data. Enterprise plans include additional security features and single sign-on (SSO).
Can I build AI workflows with Make.com?
Yes, Make integrates with 400+ AI apps including OpenAI, Google Gemini, and Anthropic Claude. Users can embed AI-powered decision-making, text generation, and natural language processing directly into their automation workflows.
HokAI guides covering Make
- How to Automate Repetitive Work With AI (Without Writing Code): Zapier now lists 9,000-plus apps, Make bills in credits, and Notion added external AI agents. Updated 2026 numbers for choosing a no-code automation platform.
- Self-Hosted AI Agents Went Mainstream in 2026. Here's How to Decide If You Should Run One.: OpenClaw passed React's GitHub star count in March 2026, and Meta bought its sister project. Here is how to decide between self-hosting and paying for Lindy.