by Notion Labs, Inc.

Notion review, pricing and verdict

Your AI everything app: All your tools and work in one unified workspace.

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Last updated: 2026-09-30

What changed

  • · New feature Notion extends MCP token lifetime and adds Workers sharing source
  • · New feature External Agents API graduates to general availability source
  • · New feature New AI Models in Agents: Opus 4.8, Grok 4.3, GLM 5.2 source

All changes across Hokai this week

Notion is a workspace product founded in 2016 that puts documents, wikis, databases and AI agents on one canvas. Its most recent numbered release is 3.7, which shipped shared agent skills. Free accommodates up to 10 outside guests, whereas the Notion Agent belongs to Business and higher.

Hokai Editorial Rating: 4.5 / 5

  • ease of use: 6.8 / 10
  • value for money: 7.5 / 10
  • support quality: 8.2 / 10
  • feature completeness: 9.2 / 10

About Notion

Notion is an all-in-one workspace that combines notes, documents, databases, wikis and project tracking with built-in AI agents. It launched in 2016 as a note-taking app and grew into a platform where teams build their own workflows out of blocks and databases, from a simple wiki to a CRM. Since 2026 the product story has centred on agents: Notion 3.7, released on 15 September 2026, added agent skills that a whole team can share, and earlier releases added model controls for agents (9 September), suggested edits (28 August) and a Notion Agents iPhone app (8 July).

Free suits an individual and keeps page history short. Plus removes the upload limit. Business is the first plan with the Notion Agent, AI meeting notes, Enterprise Search (in beta), SAML single sign-on and private teamspaces. Enterprise is priced by sales and adds zero data retention with the model providers, SCIM provisioning, audit logging and connections to DLP and SIEM tools. Custom Agents are free to try and then bill by credit. For a plain-language walkthrough see the guide what Notion is for.

Notion's real strength is flexibility. One database can appear as a table, board, calendar or timeline, and the same page can hold a spec, its tasks and the meeting notes that produced them. Teams that want AI across that content can pair it with Glean for search over other apps, or use Zapier to push data in and out. Meeting capture overlaps with Fireflies and Otter, and the model side is comparable to what ChatGPT, Claude and Perplexity offer in a chat window.

Notion is not the right pick for everyone. A team that mainly needs sprints, dependencies and dashboards out of the box will usually be faster on ClickUp, Asana or monday.com, all of which ship more structure on day one; see the head-to-head monday.com vs Notion. Because Notion asks you to design your own system, new users often need weeks before a workspace feels organised, and the AI features that make the biggest difference sit behind the Business plan. If your main need is writing code with AI, Cursor is the better tool. To see which of these fits your situation, run Smart Match or browse the business operations agents category. Teams already standardised on Microsoft 365 may find Microsoft Copilot covers enough of the AI side.

Pricing

Free is $0 per member. Plus is $10 and Business is $20 per member per month on yearly billing; monthly billing costs more, and the vendor's own page says yearly saves up to 20%. Enterprise is custom.

Custom Agents are free to try, then $10 per 1,000 Notion credits. The Notion Agent, AI meeting notes and Enterprise Search start on Business; Free and Plus include a limited AI trial only. Compare ClickUp and Asana before committing to seats.

Plans and pricing
TierMonthly priceWhat it includes
FreeFreeTrial of Notion AI, Databases with subtasks and dependencies, Notion Calendar, Up to 10 guests, 7 days of page history, 5 MB file upload limit
Plus$10/moEverything in Free, Unlimited file uploads, Custom forms and custom sites, Unlimited charts, Basic connections, 30 days of page history
Business$20/moEverything in Plus, Notion Agent, AI Meeting Notes, Enterprise Search (beta), SAML SSO, Private teamspaces
EnterpriseCustomEverything in Business, Zero data retention with LLM providers, SCIM user provisioning, Audit log, DLP and SIEM connections, Customer success manager

Feature Comparison by Tier

FeatureFreePlusBusinessEnterprise
Monthly price (yearly billing)$0$10$20Custom
Notion AgentLimited trialLimited trialIncludedIncluded
AI Meeting NotesLimited trialLimited trialIncludedIncluded
Enterprise Search——BetaBeta
External guestsUp to 10UnlimitedUnlimitedUnlimited
File uploadsUp to 5 MBUnlimitedUnlimitedUnlimited
Page history7 days30 days90 daysUnlimited
SAML SSO——✓✓
Private teamspaces——✓✓
SCIM provisioning and audit log———✓
LLM provider data retention30 days30 days30 daysZero

Key Features

  • Notion Agent and Custom Agents: The Notion Agent completes multi-step tasks using workspace context, connected apps and the web on Business and above; Custom Agents run repetitive work autonomously and bill by credit after a free trial.
  • Agent skills for teams: Notion 3.7 lets a whole team share agent skills, and a September update added controls over which AI models agents may use.
  • Flexible database system: Databases render as tables, boards, calendars or timelines, with custom properties, subtasks and dependencies available even on the Free plan.
  • Enterprise Search: Business plans get search across connected apps such as Slack and GitHub; the vendor marks the feature beta, and Jira, Box, OneDrive, Salesforce and Asana connectors are flagged beta too.
  • AI Meeting Notes: Automatic meeting transcripts with summaries and follow-ups, without a meeting bot, are included from the Business plan.
  • Notion Calendar: A connected calendar that manages several calendars alongside work, included on the Free plan.
  • Notion Workers (beta): A hosted runtime for custom code that builds agent tools, syncs external data and triggers workflows; the vendor lists it as beta with separate pricing.
  • Security controls: SAML SSO and private teamspaces arrive on Business; Enterprise adds SCIM, an audit log and DLP and SIEM connections.

Pros

  • Flexible databases turn one page into a table, board, calendar or timeline without a separate tool
  • The Free plan includes databases, Notion Calendar and guest access
  • Business bundles agent, meeting-note and search features into one seat price
  • Enterprise gets zero data retention with the LLM providers, and the vendor says customer data is not used to train models
  • Agent skills let a team share one set of instructions across everyone

Cons

  • New users must design their own system, so setup takes longer than in opinionated tools such as ClickUp or Asana
  • Agent, meeting-note and search features all sit above Plus, and Free and Plus only get an AI trial
  • Custom Agents use a separate credit meter, so AI spend is harder to predict
  • Non-Enterprise plans let the LLM providers retain data for up to 30 days
  • Free caps uploads, page history and guest numbers well below the paid plans

Product Information

Cloud
Yes
Self-Hosted
No
On-Premise
No
Languages
English, French, German, Spanish, Portuguese, Italian, Dutch, Swedish, Polish, Russian, Japanese, Korean, Chinese (Simplified), Chinese (Traditional)
Training
Official documentation, Help center with 500+ articles, Video tutorials library, Community forums (100M+ users), Discord community, Template gallery, Notion Academy (certification)

Data Handling

Training-data policy
Notion says neither it nor its AI subprocessors use customer data to train models by default, and contracts with the subprocessors prohibit it (notion.com/help/notion-ai-security-practices, accessed 2026-09-30).
Compliance
SOC 2 Type 2 · ISO 27001 · HIPAA support (Notion AI security practices page · accessed 2026-09-30)

Frequently Asked Questions

How much does Notion cost per user?

Three seat plans are public: nothing for Free, then $10 for Plus and $20 for Business, per member each month when billed yearly. Paying monthly is dearer, and Enterprise needs a sales quote. Agents that run on their own draw on a separate credit balance.

Is there a free version of Notion?

Yes, and it is a real plan rather than a trial: databases and the calendar app work, and outside collaborators are capped at a small number. The catch is AI, since Free only gets a limited trial and the agent tools begin on Business.

What are the best alternatives to Notion?

ClickUp and Asana bring more built-in project structure, monday.com suits teams that live in boards, and Glean is worth a look if the real need is search across many apps. Notion wins where you want to design the workspace yourself.

Is Notion better than monday.com?

Notion is stronger for docs, wikis and custom databases in one place; monday.com is stronger for ready-made project boards and automations. Pick by whether your team wants to build a system or start with one.

Does Notion use your data to train AI models?

By default, no: the vendor says contracts with its AI subprocessors forbid training on customer data. Retention differs by plan, with model providers holding prompts briefly on lower tiers and holding nothing on Enterprise.

Top Alternatives

  • ClickUp: Pick ClickUp if you want an all-in-one workspace with simpler onboarding; pick Notion if you need absolute flexibility and AI Agents.
  • Asana: Pick Asana for team project management with built-in workflows; pick Notion if you need custom databases and cross-tool AI search.
  • Cursor: Pick Cursor if you're a developer needing AI in your IDE; pick Notion if you need a unified workspace for docs, tasks, and team knowledge.

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