Last updated: 2026-11-07
FYLD raised a $41 million Series B in February 2026 and says its platform runs on 12 of the 18 UK networks. Field crews film jobs, AI flags hazards, and managers sign off remotely. It targets utilities and civil engineering firms and sells through a demo.
About FYLD
FYLD is a London and Houston company that sells an AI frontline intelligence platform to utilities, energy providers, heavy civils contractors and construction firms. Field crews film a short video of the job and describe the task, and FYLD turns that recording into a structured Video Risk Assessment that a manager reviews and signs off. The vendor says its customers manage 30,000 to 40,000 field workers each, and its February 2026 press release reports that the platform is deployed on 12 of the 18 UK networks.
The product has two halves. The FYLD app runs on iOS and Android and works offline, syncing to the cloud with original timestamps once the signal returns. FYLD Cloud is the browser view for managers: it surfaces only the jobs that need attention, so a supervisor can intervene remotely instead of driving to site. Computer vision and natural-language processing flag missing controls and hazards the crew did not mention. A separate module, ShowMe, covers the customer side of utility work.
FYLD is closer to a field execution layer than to a scheduler. Where GanttAI builds and updates project schedules and Alice Technologies optimises construction plans before work starts, FYLD works during the job, with live video and risk prompts. A third neighbour is Structured AI, which sits in the same construction operations space. FYLD does not replace a field service management system: the vendor positions it beside work-order tools, with data access through analytics tools, cloud data services and open APIs for ERP, EAM and GIS stacks.
It suits operations managers, health and safety leads and contractors who need an audit trail of how each job was assessed. It does not suit a small crew that wants to start today: FYLD publishes no prices, sells through a demo and a rollout plan, and targets large field organisations. Security claims on the vendor's FAQ include ISO 27001 certification, SOC 2 Type II compliance and GDPR compliance.
In February 2026 FYLD announced a $41 million Series B led by Energy Impact Partners with Partech, joining Ontario Teachers' Pension Plan as an investor. The company says more than 40% of its revenue should come from the US by the end of 2026, with customers there including Kiewit, Quanta Services and Emery Sapp & Sons. If you are unsure whether it fits your crews, Smart Match can compare it with other field and construction tools.
Pricing
No price is listed on the vendor site, and no free tier exists. The quote depends on use cases and scale, and extra rollout help such as face-to-face training may be sold as separate packages. Related construction tools on Hokai include GanttAI and Structured AI.
Key Features
- Video Risk Assessment: A crew films the task and describes hazards and controls, and FYLD converts the recording into a structured assessment for manager sign-off.
- AI hazard flagging: Computer vision and natural-language processing flag conditions or missing controls the worker may have missed, during the job rather than after an incident.
- Offline mode: Crews keep working with no or low signal, and data syncs to the cloud with original timestamps when connectivity returns.
- FYLD Cloud manager view: Managers see only the jobs that need action and can intervene remotely, which the vendor says reduces travel to site.
- Open data access: Exposes job data to BI tools and warehouses, plus public APIs that tie into ERP, EAM and GIS systems.
- ShowMe customer video: Lets a utility ask a customer for a short video of the problem, which the vendor ties to better CSAT and more first-time-right fixes.
Pros
- Covers the job itself: video capture, hazard prompts and manager sign-off in one flow, where schedulers such as GanttAI stop at the plan.
- Works offline and syncs with original timestamps, which matters for crews on remote network and pipeline sites.
- Vendor reports up to 48% fewer serious worksite injuries and incidents and time to value as short as four weeks (February 2026 press release).
- Publishes ISO 27001, SOC 2 Type II and GDPR claims on its FAQ, which large utility buyers ask for.
Cons
- No public pricing at all: every buyer goes through a demo and a custom proposal, so budgets cannot be checked in advance.
- Aimed at large field organisations; a crew of ten has no self-serve signup or free tier to try.
- Headline results are vendor-reported figures from named client cases, with no independent benchmark published on the site.
- Not a work-order or scheduling system, so it has to sit beside an existing field service management tool.
Data Handling
- Compliance
- ISO 27001 · SOC 2 Type II · GDPR
Frequently Asked Questions
What does FYLD cost?
FYLD publishes no prices. Its FAQ says it offers tailored subscription tiers based on your use cases and scale, and the route to a number is a demo request. Extra rollout support, such as face-to-face training, can come as separate onboarding or professional services packages.
Can a small team try FYLD for free?
No free tier or self-serve trial is listed. Evaluation runs through a sales conversation, which suits utilities and contractors with large field teams more than a crew of a few people.
Which tools are alternatives to FYLD?
FYLD overlaps only partly with the construction tools on Hokai. GanttAI is the pick when you need schedules built and updated, and Alice Technologies when you want to optimise a construction plan before work starts. Neither captures live crew video, so FYLD is the closer fit for field risk.
How does FYLD compare to GanttAI?
They solve different stages. GanttAI works on the project plan, while FYLD works during the job by analysing crew video and prompting for missing controls. A contractor could run both: a schedule from GanttAI and risk assessments from FYLD. FYLD is quote only, so a price comparison is not possible.
How do you get started with FYLD?
Request a demo on the vendor site. FYLD then validates fit, maps your workflows and agrees a rollout plan. New users get an in-app training course and SMS or email training, and enterprise rollouts use a train-the-trainer model. Crews need an Android or iOS phone or tablet, and managers use a browser.
Top Alternatives
- GanttAI: Pick FYLD if you need live field execution and risk prompts; choose GanttAI when the problem is the project schedule.
- Alice Technologies: Pick FYLD to manage work as it happens; choose Alice Technologies to optimise the construction plan before work starts.
- Structured AI: Pick FYLD for utility and infrastructure crews that need video-based assessments; check Structured AI for other construction operations needs.