Last updated: 2026-09-03
Over 290,000 companies use Fathom, an AI meeting assistant that records, transcribes, and summarizes Zoom, Google Meet, and Microsoft Teams calls. Its 2026 update removed the visible meeting bot, and it connects directly to ChatGPT and Claude for querying past transcripts.
About Fathom
Fathom is an AI-powered meeting intelligence platform that automatically records, transcribes, summarizes, and analyzes video conferences across Zoom, Google Meet, and Microsoft Teams. The platform eliminates manual note-taking, allowing users to stay fully present during conversations while capturing every critical detail. Fathom generates intelligent summaries, identifies key action items, and makes meeting content searchable and shareable across teams.
With features like Ask Fathom (an AI chatbot for meetings), customizable meeting templates, AI Scorecards for coaching, and real-time highlights, Fathom turns meetings into actionable records. The platform integrates seamlessly with popular CRMs (Salesforce, HubSpot), project management tools (Asana), and collaboration platforms (Slack), plus thousands of other apps via Zapier and n8n. Founded in 2020, Fathom is backed by Telescope Partners and Maven Ventures.
Pricing
Free plan with unlimited recordings and transcriptions, no card. Premium: $16 per user per month billed annually or $20 per month billed monthly. Team: $15 per user per month billed annually or $19 per month billed monthly, two-user minimum.
Business: $25 per user per month billed annually or $34 per month billed monthly, two-user minimum, with unlimited Zapier, advanced security and custom retention. Enterprise: custom. Paid plans carry a 90-day guarantee.
| Tier | Monthly price | What it includes |
|---|---|---|
| Free | Free | No cost - unlimited recordings, transcriptions, storage |
| Team | $15/mo | $19/user/month annually or $29/user/month monthly |
| Premium | $16/mo | Per-user monthly billing |
| Business | $25/mo | $39/user/month with unlimited Zapier automations |
| Enterprise | Custom |
Key Features
- AI Meeting Summaries: Instant, accurate AI-generated summaries delivered moments after each meeting with key topics, decisions, and next steps
- Searchable Transcripts: Complete meeting transcripts with interactive timeline and clickable moments to jump to specific discussion points
- Automatic Action Items: AI-identified action items, owners, and deadlines automatically extracted from conversations
- Bot-Free Recording (v3.0): Fathom 3.0 (April 2026) records meetings without a visible bot joining the call, removing the intrusive join notification and enabling more natural, uninterrupted conversations.
- ChatGPT and Claude Integration (v3.0): Direct integrations with ChatGPT and Claude added in Fathom 3.0 (April 2026), allowing meeting notes and transcripts to be processed and queried through your preferred AI assistant.
- CRM Integration: Native integrations with Salesforce, HubSpot, and other CRMs to automatically sync summaries and action items
- Ask Fathom Chatbot: ChatGPT-like interface to query across all past meetings and instantly get answers, insights, and context
- Customizable Templates: 15+ expert meeting templates including BANT, Sandler, and custom frameworks for different meeting types
Pros
- Exceptionally accurate transcription and AI summaries that cut follow-up work by about 38 minutes per meeting on average
- One of the most generous free tiers in AI notetaking: recordings, transcripts, and storage are unlimited, with no trial period
- Quick setup across Zoom, Google Meet, and Microsoft Teams with no intrusive bot notification interrupting the call
- Strong compliance posture with SOC 2 Type II, GDPR, and HIPAA certification and clear data-handling policies
- Deep native integrations with Salesforce, HubSpot, and Slack, plus API access for custom workflows
Cons
- Limited to virtual meetings only, with no support for in-person or hybrid meeting recording.
- Advanced analytics and full CRM sync features require the Business tier, which raises the cost of scaling across a large team.
- Timestamp accuracy issues reported on very long calls, plus occasional AI hallucinations in generated summaries.
- No iOS or Android app; Fathom is desktop and web only.
Data Handling
- Compliance
- SOC 2 Type II · GDPR Compliant · HIPAA Compliant · SSO/SCIM
Frequently Asked Questions
How much do you pay for Fathom?
Premium for individuals is $16 per user per month billed annually, or $20 month to month. Team is $15 per user per month billed annually or $19 monthly, with a two-user minimum. Business is $25 per user per month billed annually or $34 monthly, also two users minimum, and adds unlimited Zapier automations and custom retention. Enterprise is custom-quoted. Every paid plan carries a 90-day guarantee.
What do you get on Fathom's free tier?
The free plan carries unlimited meeting recordings, transcripts, and storage, with no seat limit and no expiry date. What it holds back is CRM sync, AI Scorecards, and the advanced security controls, all reserved for the Business tier.
What should you use instead of Fathom?
Otter.ai builds a searchable knowledge base with an AI Chat interface across past meetings, better if you want conversational search rather than per-meeting summaries. Fireflies.ai offers deeper conversation-intelligence analytics on its paid tiers. tl;dv rolls insights up across your entire company rather than per-user notetaking.
What separates Fathom from Otter.ai?
Both offer a free tier with unlimited recordings, so the split sits elsewhere. Fathom adds native CRM sync to Salesforce and HubSpot plus bot-free call recording, while Otter.ai centers on an AI Chat knowledge base for searching past meetings. Teams that live in a CRM lean Fathom; teams that want cross-meeting search lean Otter.ai.
How long does it take to get going with Fathom?
About five minutes of setup, then it runs on its own. Sign up free at fathom.ai and connect your Zoom, Google Meet, or Microsoft Teams calendar, and Fathom joins the next scheduled call unprompted. The free plan asks for no card, and the first AI summary is usually ready within minutes of the meeting ending.
Top Alternatives
- Otter.ai: CRM-synced summaries in Salesforce and HubSpot with no visible bot in the call is Fathom's pitch; Otter.ai's is cross-meeting AI Chat search.
- Fireflies.ai: Fathom's free tier already carries unlimited recordings and storage. Fireflies.ai is the upgrade if dedicated conversation-intelligence analytics is what you are buying.
- tl;dv: tl;dv rolls meeting insights up across an entire company, while Fathom aims its generous free tier at individual users.
HokAI guides covering Fathom
- Best AI Meeting Assistants in 2026: Do You Even Need One?: Fathom, Fireflies, Otter, tl;dv, Timeless and Gistify compared on real August 2026 pricing, plus exactly when Zoom or Teams already cover the job for free.
- What Fathom Is Actually For: Fathom made its meeting bot optional in April 2026 and exposed transcripts via MCP. Here's who should stick with its free plan, and who needs Fireflies or Gong.
- The AI Tools That Do One Microsoft Copilot Job, Cheaper: Microsoft 365 Copilot bundles five jobs into one $30 seat. See which single-purpose AI tools beat that price per job, and when stacking them costs more.
- Best AI Tools for Summarizing YouTube Videos and Podcasts in 2026: AI Summarizer, MurmurCast and Glasp compared on price, automation and data handling for YouTube video summaries, plus when a free chatbot beats all three.
- Four Lanes, 95 Guides, and Not One Outside Its Band: HokAI sorts its guides into four lanes: comparison, buyer's guide, news analysis and Inside HokAI. All 95 sit inside the word band their own lane declares.
- Genspark Just Shipped a $179 Hardware Recorder and a Free Office Suite: Genspark launched a $179 hardware recorder and a free open-source office suite within six weeks, even as Trustpilot users flag billing and credit complaints.