VetRec review, pricing and verdict

Last updated: 2026-11-03

VetRec is an AI scribe for veterinary clinics that the vendor says is used by more than 20,000 veterinary professionals. It records consults, phone calls and uploads, drafts SOAP notes from 30+ specialty templates and sends them to practice systems such as PiMS. It runs on the web, iOS and Android, and came from the Y Combinator Summer 2023 batch.

About VetRec

VetRec is an AI scribe built only for veterinary practices, from a Seattle company in the Y Combinator Summer 2023 batch. It listens to an exam-room consult, a phone call or an uploaded recording and drafts a SOAP note that the veterinarian reviews instead of types. The vendor says more than 20,000 veterinary professionals use it across the US, UK, Australia and other markets, and its security page names Texas A&M, Cornell and NC State among its academic users.

The workflow is record, pick a template, review, export. Vets choose from a library of 30+ specialty templates or build their own, set the detail level and language, and handle several pets in one visit. The finished note moves into practice management software through one-click PiMS transfer, and the vendor lists more than a dozen supported systems. The same account covers phone-call capture, a Records Recap that summarises a patient's past visits, digital intake, a case board and an AI assistant the vendor calls D.A.V.I.D. A separate AI Receptionist product was launched alongside the scribe. Human-medicine scribes such as Abridge and Tandem Health solve the same documentation problem for physicians and tie into human EHRs, while VetRec's demo note shows a weight-based drug dose in a veterinary plan.

It fits associate veterinarians who chart after hours, emergency and specialty clinicians who need a hands-free recording, and practice owners standardising notes across a team. Technicians and front-desk staff share the same licence, which matters because phone updates to clients are a large share of the typing. Relief and locum vets get a flexible access option, enrolled veterinary students use it free, and nonprofit shelters can apply for special pricing. General transcription tools such as Otter.ai, Fireflies.ai or Fathom record meetings but are not veterinary records systems, and voice-first documentation for nursing homes, like voize, serves a different clinical setting.

Billing is per veterinarian rather than per seat, with annual and monthly options and a quoted enterprise tier, so cost grows with the number of DVMs and not with support staff. Access is through the web app and an iOS and Android app with offline recording that syncs later. The vendor publishes SOC 2, HIPAA, GDPR and TX-RAMP claims and says customer data is not used for AI training; verify the audit report before signing a data agreement. Other clinical and dictation tools on Hokai worth a look for adjacent jobs include OpenEvidence for clinical questions, Framewise Health for patient engagement, Wispr Flow for general dictation and Granola for meeting notes. If you are unsure whether a scribe fits your clinic or you want a shortlist across categories, Smart Match compares tools against your actual workflow.

Pricing

US pricing page: $99 per vet per month on annual billing, $150 per vet per month billed monthly. Each plan covers one DVM, with no cap on visits or on technician and front-desk seats. Custom enterprise pricing is quoted on request.

Every plan starts with a 14-day free trial. Enrolled veterinary students use it free; nonprofit pricing is by application. The AI Receptionist product has its own pricing page, not covered here.

Key Features

• SOAP notes from live consults: Listens to the exam-room conversation and drafts a Subjective, Objective, Assessment and Plan note the vet reviews before saving.
• Specialty templates and builder: Ships 30+ specialty templates, including dental and discharge formats, and lets a clinic build its own.
• Phone call capture: Records and summarises client phone calls so call-log entries do not have to be typed after the fact.
• Records Recap: Summarises a patient's earlier visits so the vet can scan history before the appointment.
• One-click PiMS transfer: Exports the finished note into the practice management system, which the vendor says covers 12+ PIMS integrations.
• Mobile app with offline recording: The iOS and Android app records without a connection and syncs the audio when the device is back online.
• Multi-pet visits: Handles several animals in a single appointment and files a separate note for each patient.

Pros

• Each veterinarian licence includes unlimited visits and unlimited technician and front-desk seats, so staff who take phone updates do not add cost.
• Veterinary-specific templates, multi-pet visits and a template builder mean notes follow clinic format instead of a generic medical layout.
• Full access is free for enrolled veterinary students, with free months after graduation, which helps new associates arrive already trained on it.
• The security page lists SOC 2 Type II, HIPAA, GDPR and TX-RAMP Level 1 claims and states that customer data is not used for AI training.

Cons

• Pricing is per veterinarian, so a clinic with several DVMs pays for each one, and the monthly plan costs more than the annual plan per vet.
• Only a trial is offered: no permanent free plan exists outside the student program, so a small clinic must commit before it knows its steady-state value.
• The vendor's own materials disagree on the SOC 2 level (the security page says Type II, its llms.txt says Type I), so request the audit report before relying on either.
• The 4.9 out of 5 average rating on the pricing page is self-reported, and no independent review count was read for this listing.

Visit VetRec Official Website