Last updated: 2026-10-01
Tandem Health, a Stockholm company founded in 2023, makes an AI medical scribe used by more than 10,000 care organisations across 14 European markets. Its AI scribe, coding assistant and clinical decision support are CE marked as EU MDR Class IIa medical devices, and patient data stays in European data centres.
About Tandem Health
Tandem Health is a Stockholm company that builds an AI assistant for clinicians. It listens to a consultation, drafts a structured clinical note and then produces the documents that follow, such as referrals, sick notes and patient summaries. Its customers span 14 European markets, and it has raised a $100M Series B led by the Scaleup Europe Fund, managed by EQT.
The scribe works from the conversation in the room. A clinician presses start, Tandem transcribes the visit in the language spoken, and the note is written in the language the clinician chooses. Notes can be edited by voice, traced back to the transcript, and sent to a medical record system in one click. Tandem lists more than 100 record-system integrations and builds custom ones for Enterprise customers. A separate Dictate Anywhere feature types speech into any text field on a computer.
Two other products sit next to the scribe. The Coding Assistant suggests diagnosis and procedure codes such as ICD-10 and SNOMED beside the note, and Clinical Decision Support answers clinical questions during the visit with source-linked guideline references. Tandem states that all three are CE marked under EU MDR as Class IIa medical devices, externally assessed by a notified body. For comparison, the US-focused Abridge and the German-language voize cover similar documentation work, and OpenEvidence is the closer match if clinical question answering is the main need.
Tandem sells three plans, Free, Pro and a tailored Enterprise tier, and the full breakdown sits in the cost section below. It runs on the web and on Windows, with browser plugins for Chrome, Edge and Firefox, and phones use the mobile browser. If you are unsure whether an ambient scribe is the right category for your clinic, Smart Match can narrow the choice, and the wider Intelligence Directory lists the other healthcare tools HokAI tracks.
Pricing
Free plan with unlimited note generation, two custom templates, two invited co-workers and limited daily Pro Actions. Pro costs €125 per user monthly on a yearly contract. Enterprise has tailored pricing and adds custom record-system integrations, onboarding, single sign-on and SCIM provisioning.
| Tier | Monthly price | What it includes |
|---|---|---|
| Free | Free | |
| Pro | $125/mo | |
| Enterprise | Custom |
Key Features
- AI scribe: Turns a consultation into a structured clinical note in seconds, in the language you pick, even when the patient speaks another one.
- Coding assistant: Suggests ICD-10 and SNOMED diagnosis and procedure codes next to the note so you can review and select them.
- Clinical decision support: Answers a clinical question during the visit with source-linked guideline references and the visit as context.
- One-click record transfer: Sends notes and documents to a medical record system in one click, with more than 100 integrations listed.
- Document generation: Drafts referrals, sick notes and visit summaries from the same consultation, ready to review.
- Voice editing and dictation: Edit notes by speaking, and dictate into any text field on a Windows computer with Dictate Anywhere.
Pros
- Medical-device certification covers the scribe, the coding assistant and the decision support tool, which gives European buyers a regulatory answer ready for procurement.
- Free plan includes unlimited note generation, so a single clinician can test it on real consultations before paying.
- Patient data is processed and stored in European data centres, and the vendor states that conversation audio is deleted after transcription.
- A peer-reviewed JMIR Medical Informatics evaluation covers 236,153 generated notes, a larger evidence base than most vendor case studies.
Cons
- Pro is priced per user rather than per clinic, which adds up quickly for a practice with many clinicians.
- The pricing page does not state the monthly-billing price, so a buyer who wants monthly flexibility has to log in to see it.
- Positioned around European systems and regulations, so clinics outside Europe get less value from the record-system integrations.
Data Handling
- Compliance
- GDPR · ISO 27001 · ISO 13485 · ISO 42001 · ISO 14001 · EU MDR Class IIa (CE marked) · NHS DSPT · UK Cyber Essentials Plus
Frequently Asked Questions
What are Tandem Health's pricing plans in 2026?
Free costs nothing and Pro is billed per clinician at €125 a month when paid yearly, while Enterprise is quoted per organisation. Yearly billing is shown as 15% cheaper than monthly, but the monthly figure is not printed on the page. Microphones are ordered separately.
Can you use Tandem Health without paying?
Yes. The Free plan includes unlimited note generation, up to two custom templates, up to two invited co-workers and a limited number of daily Pro Actions. One-click transfer to record systems is limited on Free, and personalised documentation style is a Pro feature.
What are the best alternatives to Tandem Health?
Abridge is the pick if you work in a US health system, voize suits German-language care settings, and OpenEvidence fits better when the main need is answering clinical questions rather than writing notes.
Tandem Health or Abridge: which should you pick?
Pick Tandem if you practise in Europe: it lists EU MDR Class IIa certification, European data residency and 100+ European record-system integrations. Abridge is the stronger fit for US hospital workflows. Check each vendor for the record system you run before deciding.
What does it take to start using Tandem Health?
Sign up on the website for the Free plan, then use the browser on your phone or install the Windows app for video and phone calls. Press start at the beginning of a visit, review the note afterwards and send it to your record system. Clinics that want a rollout can book a demo.
Top Alternatives
- Abridge: Pick Tandem if you practise in Europe and need EU MDR certification and European data residency.
- voize: Choose Tandem when you want one vendor for the scribe, coding suggestions and decision support.
- OpenEvidence: Pick OpenEvidence if clinical question answering matters more than documentation.