Last updated: 2026-08-13
Conveo is an AI-led qualitative research platform whose AI moderator conducts voice and video interviews, generating more than 70% of final insights through automated follow-up questions. It replaces human-moderated focus groups with asynchronous interviews, automatic theme clustering, and sentiment analysis for enterprise consumer insights and UX research teams worldwide.
About Conveo
Conveo is an AI-powered qualitative research platform built by Conveo AI, founded in Antwerp, Belgium in April 2024 by Dieter De Mesmaeker, Hendrik Van Hove, and Ben De Smet. The company raised a $5.3 million seed round in early 2025 from Y Combinator, 6 Degrees Capital, Entourage Capital, Pitchdrive, and Syndicate One to replace slow, moderator-dependent focus groups and manual coding with an AI co-worker that designs, runs, and analyzes qualitative studies end to end. A Study Assistant auto-generates quotas, sequencing, and projective techniques from a stated research objective, then an AI moderator conducts asynchronous voice and video interviews with real participants across languages, probing follow-up questions based on what it hears and, during screen-share sessions, what it sees on screen. Conveo reports that AI-driven follow-up questions generate more than 70% of the final insights in a typical study, and every finished interview is auto-transcribed, clustered into themes, and scored for tone and sentiment, with full analysis available roughly 20 minutes after the last interview closes. Enterprise consumer insights and UX research teams use Conveo for concept testing, ad and message pre-screening, pricing research, brand tracking, and shopper journey mapping; the company names Unilever, AB InBev, JDE Peet's, P&G, and General Mills among its customers. Every clip and quote stays linked back to the source recording so researchers can trace an insight before presenting it, and a searchable Conversations tab lets teams query themes across every past study instead of starting each project from a blank slate. Conveo does not publish self-serve pricing or offer a free trial; it sells only through custom enterprise contracts. The platform is web based, with recruitment channels including CSV upload, QR codes, WhatsApp invites, public links, and access to the Respondent.io panel. Conveo positions SOC 2 certification, GDPR compliance, and EU regional data hosting as built into its architecture, and requires participants to give informed consent naming the AI moderator and confirming responses will not train commercial AI models without separate opt-in. The company has about 75 employees as of mid-2026 and lists itself in Growth stage, with a 5.0-star G2 rating from its first reviewers.
Pricing
No published self-serve pricing and no free trial. Conveo sells through custom enterprise contracts; buyer-reported analysis puts typical annual deals near $45,000, billed as prepaid credits priced per interview minute with lower per-minute rates at higher volumes. Contact Conveo sales for a quote scoped to study volume.
Key Features
- AI Moderator: Runs unmoderated, always-on sessions that ask follow-up questions in the moment, adapting each prompt to what the participant just said or clicked.
- Study Assistant: Builds quota logic, question order, and projective exercises directly from your research brief, skipping the blank-page setup a human researcher usually starts from.
- Screen-Share Probing: Watches where a participant clicks during a screen-shared session and asks follow-up questions based on on-screen actions, not just spoken answers.
- Automated Thematic Analysis: Clusters interview transcripts into themes, tags tone and sentiment, and extracts timestamped verbatim quotes into shareable highlight reels.
- Conversations Insight Repository: Keeps a searchable archive of every past study's transcripts, themes, and quotes so teams can query historical research instead of starting from scratch.
- Multi-Channel Recruitment: Sources participants through spreadsheet imports, scannable codes, chat-app invites, shareable links, or the Respondent.io panel, without manual list building.
Pros
- Screen-share interviews let the AI moderator ask follow-up questions based on where a participant clicks, not just what they say, a capability most text-only survey tools lack.
- Auto-generated highlight reels attach timestamped verbatim quotes to every theme, so researchers can trace an insight back to the exact clip before presenting it to stakeholders.
- SOC 2 certification and GDPR compliance are described as built into the platform, meeting the baseline security bar enterprise procurement teams require before signing.
- Recruitment supports spreadsheet imports, scannable codes, chat-app invites, and the Respondent.io external panel, giving research teams more sourcing options than platforms limited to one in-house panel.
Cons
- No published self-serve pricing or free trial; every plan requires a custom sales conversation, which shuts out solo researchers and small teams that lower-priced competitors can serve.
- Finished reports cannot yet be exported as PDFs or slide decks, so teams still need a separate tool to package findings for stakeholders outside the platform.
- Reviews are still thin on independent platforms: Capterra lists zero reviews and G2 shows just 2, verified as of 2026, versus hundreds for established qual research platforms.
- Users report the AI can misinterpret sections of a long topic guide, requiring manual correction before a study goes live.
Frequently Asked Questions
How much does Conveo cost in 2026?
Conveo doesn't list prices publicly and requires a sales call to get a quote. Independent buyer research points to enterprise deals landing near $45,000 annually, paid upfront as credits that cover a set number of interview minutes, with the per-minute rate dropping as volume grows. Ask Conveo's sales team for pricing scoped to your expected study volume.
Is Conveo free to use?
No. Conveo offers no free tier and no self-serve trial; every account is set up through a sales-led enterprise onboarding process. Teams that want a lower-cost entry point should look at pay-per-interview competitors instead.
What are the best alternatives to Conveo?
Listen Labs is the closest direct competitor, running AI-moderated interviews at a lower reported entry price near $20,000 per year. Glaut and Streetbees offer similar AI-moderated qualitative research with different panel and language coverage, and User Intuition charges around $20 per audio interview for teams that don't need Conveo's video and screen-share analysis.
How does Conveo compare to Listen Labs in 2026?
Both run AI-moderated interviews and automate thematic analysis, but Listen Labs' typical contracts start near $20,000 per year against Conveo's roughly $45,000, making Listen Labs the cheaper entry point. Conveo differentiates with screen-share probing and a searchable insight repository across historical studies; pick Listen Labs if budget is the deciding factor and pick Conveo if screen-share UX research and a compounding archive matter more.
How do you get started with Conveo?
Conveo has no self-serve signup, so the first step is booking a demo through conveo.ai to scope your research objective and expected interview volume. Conveo's sales team sets up your account on a custom enterprise contract, after which the Study Assistant helps configure quotas and question sequencing for your first AI-moderated study.
Top Alternatives
- Listen Labs: Pick Listen Labs if you need a lower entry price near $20,000 a year; pick Conveo if you need screen-share probing and a compounding insight repository.