WRITER: Enterprise AI Platform for AI Agents

Enterprise generative AI platform for building, activating, and supervising AI agents. SOC 2 compliant with Knowledge Graphs and Playbook Hub for business automation.

WRITER is an enterprise-grade generative AI platform designed for Global 2000 companies to build, activate, and supervise AI agents at scale. It combines proprietary Palmyra LLMs with Knowledge Graph technology and comprehensive governance controls. The platform serves financial services, healthcare, retail, and technology sectors, enabling teams to automate workflows across marketing, sales, support, and research. WRITER maintains SOC 2 Type II, ISO 27001/27701/42001, and HIPAA compliance certifications, making it suitable for organizations with strict security and privacy requirements.

About WRITER: Enterprise AI Platform for Agentic Work

WRITER is an enterprise-grade generative AI platform that enables Global 2000 companies to build, activate, and supervise AI agents for agentic work. The platform combines proprietary Palmyra LLMs with Knowledge Graphs, playbook management, and governance controls designed for business and IT teams. WRITER addresses the gap between basic automation tools and sophisticated AI solutions, empowering teams to transform workflows across marketing, sales, support, and research functions while maintaining security and compliance at enterprise scale. The platform differentiates itself through enterprise-focused supervision, interoperable architecture that plugs into existing tech stacks, and a strong compliance posture including SOC 2 Type II, ISO 27001/27701/42001, and HIPAA readiness. WRITER's Knowledge Graph and Playbook Hub enable teams to encode business DNA into AI systems, ensuring quality work at scale while maintaining on-brand consistency and real-time governance. The platform serves financial services, healthcare, retail, and technology sectors with use cases spanning from campaign asset creation to personalized communications and complex research tasks.

Pricing

Custom enterprise pricing. Request a demo for pricing details. Free trial available at writer.com.

Key Features

  • AI Agents with Shared Tools: Build and deploy AI agents that work with your team and for you, with shared tools configured for IT and business workflows
  • Palmyra LLMs: Proprietary large language models optimized for enterprise accuracy and quality, with top-scoring benchmarks
  • Knowledge Graph: Encode business expertise and create precise, verifiable, reliable outputs with knowledge management at scale
  • Playbook Hub: Pre-built AI playbooks and routines for marketers and teams to accelerate workflows with standardized, quality-scaled execution
  • AI Studio & Agent Builder: Visual, low-code interface for building custom agents without extensive technical expertise
  • Enterprise Supervision: Always-on governance, visibility, and controls for enterprise-scale AI operations with safety features and guardrails

Pros

  • Enterprise-grade security with SOC 2 Type II, ISO 27001/27701/42001 certifications and HIPAA compatibility
  • Powerful governance and supervision features designed for IT-friendly deployment at scale
  • Interoperable platform integrating with existing tech stacks including Slack, Salesforce, Microsoft teams
  • Proven ROI with documented 57-80% time savings across campaigns, content, and asset creation
  • Proprietary Palmyra LLMs optimized for enterprise accuracy and quality benchmarks

Cons

  • Premium pricing positioned for enterprise customers, not suitable for small teams or individual use
  • Requires dedicated change management and training (WRITER AI Academy) for organizational adoption
  • Limited public information on specific pricing tiers and token economics

Frequently Asked Questions

What is WRITER and how does it differ from ChatGPT or Claude?

WRITER is an enterprise AI platform designed for building, activating, and supervising AI agents at organizational scale. Unlike ChatGPT or Claude, WRITER focuses on agentic workflows, enterprise governance, Knowledge Graphs for business logic encoding, and compliance-first architecture (SOC 2 Type II, ISO certifications). It's built for teams and enterprises, not individual users.

What are Palmyra LLMs and how do they compare to other models?

Palmyra is WRITER's proprietary family of large language models optimized for enterprise accuracy and quality. WRITER has published benchmarking data on Stanford HELM, demonstrating top-scoring performance. Palmyra models are integrated into the WRITER platform for production deployments, unlike generic models.

How does WRITER governance and supervision work?

WRITER provides always-on governance through integrated controls over connected data and apps, AI-native safety features with guardrails, and centralized supervision dashboards. IT teams can set policies, manage access, monitor agent behavior, and maintain compliance across all AI operations without sacrificing business user autonomy.

What compliance certifications does WRITER maintain?

WRITER maintains SOC 2 Type II certification, ISO 27001 (information security), ISO 27701 (privacy management), ISO 42001 (AI management), and is HIPAA-compatible. The company underwent annual examinations and achieved these certifications in under 12 months.

Can WRITER integrate with our existing tools like Slack or Salesforce?

Yes. WRITER has native integrations with 20+ enterprise tools including Slack, Salesforce (Platform API, Revenue Cloud, Data Cloud), Microsoft 365 (Teams, Outlook, OneDrive, SharePoint), Google Workspace (Sheets, Docs, Calendar, Gmail), Snowflake, BigQuery, and others. The platform is designed to plug into existing tech stacks.

What ROI can enterprises expect from WRITER?

WRITER customers report 57-80% time savings across campaigns, asset production, and content creation. Specific examples include 57% faster time to market for campaign assets (Adam Uhrich, Head of Engagement Strategy), 80% time savings in asset production (Erin Heilman, SVP Regulatory Affairs), and 70% time savings on derivative content creation (Lauren Boyman, CMO KPMG Americas).

Is WRITER suitable for small teams or startups?

WRITER is positioned for enterprise customers and Global 2000 organizations. It requires dedicated change management and training (WRITER AI Academy) for adoption. Small teams and startups would likely find the pricing, implementation requirements, and governance features overkill for their needs.

Visit WRITER: Enterprise AI Platform for Agentic Work Official Website