Outreach pricing, plans and limits

Last updated: 2026-10-19

Outreach, started in 2014, is a revenue platform that combines multichannel sales sequences, conversation intelligence, deal management and forecasting with seven named AI agents, and TrustRadius files it under sales engagement. It includes an MCP server and client in every package and runs on web, iOS and Android.

About Outreach

Outreach is a revenue platform for sales teams, started in early 2014 by four founders. TrustRadius files it under sales engagement software, and the company now describes itself as an agentic AI platform for revenue teams. Its About page reports $489M in funding and a $4.4B valuation after Series G financing, and names Abhijit Mitra as chief executive.

The core is sequences that run email, LinkedIn, SMS and calls, with tasks, templates and snippets for reps and activity written back to the CRM. Around that sit AI agents for research, personalization and meeting prep, conversation intelligence that transcribes and scores calls, deal and pipeline management, and a forecasting layer in the top package. Agent Studio chains the agents together, and an MCP server and client let outside AI tools connect.

Teams that mainly need contact data pair a platform like this with a data source, and a vendor such as Lusha lists an Outreach integration for moving enriched contacts into sequences. Buyers who want a contact database and engagement tools from one vendor can weigh Apollo.io instead. Outreach publishes comparison pages against Gong, Salesloft and Clari; on HokAI the nearest match for call analysis is Gong, while the CRM-led option is HubSpot. Anyone who needs published prices before a demo should check Reply.io. If sequencing is the only need, lemlist is one sequencing-first option on HokAI, with Smartlead as a second.

Package choice matters more than usual here because the four packages split features rather than only raising limits, so the pricing notes and cons below are worth reading before a demo. Each package also carries a credit allowance for AI actions, which means usage, not only headcount, drives the bill. For the wider category, see the sales and revenue tools directory.

Pricing

Outreach publishes no list prices, so nothing here is a quote. Its pricing page says cost depends on team size, usage and the number of AI workflows switched on, and describes per-user seats plus consumption-based AI credits, with no platform fees and support included. Four packages carry a credit allowance: Amplify Essentials 10,000, Amplify Core 25,000, Amplify Plus 50,000 and Amplify Pro 100,000.

Extra credit packs can be bought at any time. Add-ons are Data Sharing, Connectors, Additional Instances and Listener Licenses, and onboarding ranges from self-serve packages to full implementation, including forward-deployed engineers to set up agents. The pricing page offers no free plan or self-serve checkout; a price comes from a demo or a custom pricing request.

io (see its profile). Read from Outreach's pricing page on 2026-10-19.

Key Features

• Multichannel sequences: Sequences run across email, LinkedIn, SMS and calls, pause when an out-of-office reply is detected and write engagement data back to the CRM contact and opportunity.
• Named AI agents: Seven named agents (Omni, Revenue, Research, Meeting Prep, Deal, Personalization and Reply) handle research, drafting and record updates, and Agent Studio chains them with triggers on a visual canvas.
• MCP server and client: Outreach MCP is listed in every package as both a server and a client, so outside AI tools can reach Outreach data and Outreach agents can call other tools.
• Conversation intelligence: Real-time transcription, action item detection, sentiment analysis and live coaching cards work with Zoom, Microsoft Teams, Google Meet and Cisco Webex, and calls can be placed from the Outreach Voice dialer.
• Forecasting on Pro: Amplify Pro adds an AI forecast projection, scenario planner, forecast rollups and trends, parallel forecasts, territory management and multi-currency support.
• Capacity per package: Core, Plus and Pro list 250,000, 500,000 and 1,000,000 API calls, 5, 10 and 20 custom objects, and 500, 750 and 1,500 MB of knowledge storage.
• Mobile app: The iOS and Android app runs call, email and SMS tasks and shows prospects and accounts, but it does not build sequences or triggers.

Pros

• Packages split by job, so a team that only needs call coaching can buy Essentials without paying for engagement or forecasting tools it will not use.
• MCP ships in every package instead of as a priced add-on, so agent integrations do not add a separate line item.
• Hosts EU customer data in the EU and exposes governance controls for data deletion, retention, recording consent and role-based access.
• The allowance scales with AI use, and more credit packs can be added whenever a team runs short.

Cons

• No list prices and no free plan on the pricing page: a buyer cannot get a number without asking for one, and a bill built from seats plus AI credits is hard to compare across two quotes.
• Essentials has no multichannel sequences and Core has no deal or pipeline management, so neither entry package covers both prospecting and deal tracking; that takes Plus.
• Outcome claims such as predicting deal outcomes with 81% accuracy and cutting forecast prep time by 44% carry no stated cohort or method on the pages we read.
• Trust center access is gated: the trust and privacy pages tell buyers to ask an account executive, so a security review starts with a sales conversation.

Visit Outreach Official Website