Lindy review, pricing and verdict

Last updated: 2026-09-20

Lindy is an AI teammate that operates from Slack, handling email triage, meeting notes and scheduled reports across 1,000+ integrations. It pulled its permanent free plan in 2026, so new accounts now bill per seat after a 7-day trial instead of signing up free.

About Lindy

Lindy is an AI teammate platform founded in January 2023 by Flo Crivello in San Francisco, backed by $49.9M in funding from Menlo Ventures, Coatue, Battery Ventures, Tiger Global and a group of individual investors. Rather than sitting alongside a company's existing software as another app to check, Lindy connects directly into tools such as HubSpot, Notion, Gmail and Slack and does real work inside them, from triaging a shared inbox to preparing notes before a call.

The platform is built around a small set of primitives rather than one long feature list: Skills are named playbooks a team writes once and reuses, such as research, decks or dashboards; Routines are standing jobs that run on a schedule or a trigger, such as a morning brief or a weekly report; and a shared, editable Files layer keeps the facts Lindy has learned about the business in plain text anyone can correct. That is a different bet from Zapier's if-then triggers or Make's visual canvas, both of which move data between apps exactly as configured, while Lindy hands a step to a language model such as Claude, Gemini or ChatGPT that reads context and decides, and can place an outbound call through its Gaia voice feature inside the same workflow. n8n covers the self-hosted end of the same market for teams that need the automation logic to stay on their own infrastructure.

Lindy sits in on every meeting across Zoom, Teams and Google Meet and turns the recording into filed, searchable notes without anyone taking manual minutes, which is the feature operations and sales teams cite most often for cutting admin work. It fits businesses that want a teammate handling email triage, lead qualification, scheduling, first-response support and task hand-offs into Asana or ClickUp without hiring for the role. See HokAI's best AI agent builders roundup for how it compares against the rest of the category, the AI Agent Builders directory for the full field, or the meeting assistants directory for tools that focus on the notetaking side alone.

Lindy pulled its permanent free plan in 2026: new signups now get a 7-day trial before per-seat billing begins, moving up through three paid tiers to a custom Enterprise plan built for regulated teams that need identity, compliance and onboarding controls Max does not include. Credits are pooled across the whole workspace and do not roll over between billing cycles, so a team running complex, multi-step workflows will burn through a tier's allowance faster than one running simple triggers. See HokAI's small-business AI assistant guide for how that pricing shape compares against flat-rate competitors.

Screenshots

Pricing

99/month per user with 35,000 credits, and unused credits expire at the end of each cycle without rolling over. There is no permanent free plan: new accounts get a 7-day trial with full Plus-tier access before billing starts. Enterprise is custom-priced: on top of everything in Max, it adds a signed Business Associate Agreement for HIPAA, single sign-on and SCIM for user management, a full audit trail, and hands-on onboarding support.

Lindy no longer publishes a per-minute rate for its Gaia voice calling or a flat monthly fee for phone numbers on its current pricing or docs pages, so treat any such figure quoted elsewhere as unverified; calls and numbers now draw from the same per-seat credit pool as every other task.

Key Features

• AI Teammate in Slack: Operates from Slack channels and DMs, responding to @mentions and acting on company context instead of running as a separate app to open.
• Skills library: 40+ reusable playbooks, including a Computer Use skill for browser automation on tools with no API, that teams customize once and reuse across the company.
• Routines: Scheduled or trigger-based jobs, such as a daily morning brief or a weekly report, that run on their own without anyone starting them by hand.
• Meeting Library: Sits in on calls, transcribes them, and turns each recording into searchable notes filed to a shared folder without anyone taking manual minutes.
• Gaia voice calling: Places and answers phone calls to schedule appointments and handle support in 30+ languages; billing for calls now runs through the same per-seat allowance as every other task.
• Integrations with MCP support: Native connectors to Gmail, Slack, HubSpot, Notion and hundreds of other tools, plus MCP server support; the vendor's own claimed integration count fell sharply in 2026.

Pros

• Rated 4.9/5 on G2, with reviewers citing faster setup than Zapier or Make for workflows that need judgment rather than a fixed trigger.
• SOC 2 Type II, HIPAA, GDPR and PIPEDA compliant, and Lindy states customer data is never used to train AI models, which matters for regulated teams evaluating an AI-native tool.
• Meeting Library records and transcribes every call across Zoom, Teams and Google Meet automatically, filing searchable notes without anyone taking manual minutes.

Cons

• The free plan is gone: since 2026, new accounts get only a 7-day trial before per-seat billing starts.
• Credit-based billing is unpredictable: a complex multi-step workflow can draw down a tier's pooled allowance far faster than a simple one, and any credits left over at the end of the month are simply gone.
• A signed HIPAA BAA, SSO, SCIM provisioning and audit logs are gated behind the custom-priced Enterprise tier, not included in Max.

Visit Lindy Official Website