Last updated: 2026-05-16
Solvea automates customer service via phone, SMS, email, and live chat in under 3 minutes. Free tier with 1,000 credits/month. 70% auto-resolution rate.
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Solvea is a no-code AI receptionist platform launched in 2025 that automates customer service across phone, SMS, email, WhatsApp, and live chat. Instead of hiring support staff or paying per-minute answering services, businesses deploy an AI agent in minutes that syncs with their knowledge base, CRM, calendar, and helpdesk to resolve inquiries at scale. The platform achieves a 70 percent auto-resolution rate on common queries (booking requests, shipping status, billing questions, password resets) according to publicly shared case studies with customers like Anker and Radiance Medspa. Solvea operates on a no-code principle: business owners describe what the agent should handle in plain English, then refine behavior with text instructions. The platform comes with pre-built industry templates for e-commerce, SaaS, hospitality, medical, and service businesses, reducing setup time to under 3 minutes. Each account includes a free phone number for 7 days of testing, allowing teams to route real calls immediately and validate the agent before deploying across channels. Integrations are one-click: Solvea syncs with Google Calendar and Sheets for availability and data lookup, HubSpot and Salesforce for CRM data, Zendesk and Freshdesk for ticketing, Slack for notifications, Shopify for order tracking, and helpdesks like Help Scout and Intercom. A central knowledge base keeps responses consistent across channels and repeat customers, while conversation memory recalls context from prior interactions. An Agent Assist feature sits within helpdesks as a real-time copilot, drafting 3-5 responses as agents read tickets. Solvea targets e-commerce stores drowning in pre-purchase and shipping questions, SaaS companies needing instant technical support and how-to guidance, growing businesses experiencing support scaling pain, and enterprises standardizing support quality across global teams. The platform is bootstrapped with over 10 customers and $10K monthly recurring revenue as of March 2026, suggesting strong market fit in SMB and mid-market segments. Pricing uses a credits-based model where the Free tier includes 1,000 monthly credits, 3 agents, 50MB knowledge base, and one free phone number for 7 days. The Basic tier costs $30 per month ($300 annually with 20 percent discount) and provides 30,000 monthly credits, 10 agents, and 500MB knowledge base. Enterprise customers contact sales for custom pricing. All tiers support phone, SMS, email, and live chat with commercial use permitted. Compliance certifications include Vanta verification, SOC2, and ISO standards. Solvea competes with hybrid platforms (Smith.ai blending AI and human), enterprise solutions (PolyAI for chains), WhatsApp specialists (Runnr.ai, HiJiffy), and no-code alternatives (Goodcall, Allo, Upfirst). Its differentiator is the combination of sub-3-minute setup, generous free tier, built-in phone number, and per-credit billing model rather than per-minute or per-agent fees.
Free: 1,000 credits/month, 3 agents, 50MB knowledge base, 7-day free trial phone number. Basic: $30/month ($300/year with 20% discount), 30,000 credits/month, 10 agents, 500MB knowledge base. Enterprise: Contact sales. Includes email, SMS, live chat, and phone support on all tiers.
Solvea is a no-code AI receptionist platform launched in 2025 that automates customer service across phone, SMS, email, WhatsApp, and live chat. Businesses describe what their agent should handle in plain English or select from pre-built industry templates, then deploy in under 3 minutes with a free trial phone number. The AI syncs with knowledge bases, CRMs, calendars, and helpdesks to resolve common inquiries (booking, shipping status, billing, password resets) without human involvement. Solvea achieves a 70 percent auto-resolution rate on common queries according to public case studies.
Solvea offers a free tier with 1,000 monthly credits, 3 agents, 50MB knowledge base, and a 7-day free trial phone number with full email, SMS, live chat, and voice support included. The Basic plan costs $30 per month (or $300 annually with 20 percent discount) and provides 30,000 monthly credits, 10 agents, and 500MB knowledge base with the same channel support. Enterprise customers contact sales for custom pricing. All tiers include phone, SMS, email, and live chat support with commercial use rights.
Core features include a multi-channel AI receptionist (phone, SMS, email, WhatsApp, live chat), no-code setup with pre-built industry templates for e-commerce, SaaS, hospitality, and medical, one-click integrations with Google Calendar, Sheets, HubSpot, Slack, Shopify, Zendesk, and Freshdesk, automatic knowledge base lookup for consistent responses, conversation memory for repeat customers, and an Agent Assist copilot that drafts responses within helpdesks. A built-in phone number is included for testing.
Yes, Solvea has a free tier with 1,000 monthly credits, 3 agents, 50MB knowledge base, and no credit card required. The free tier includes all core channels (phone, SMS, email, live chat) and a 7-day trial phone number to test the agent on real calls. This free tier has no time limit and no watermark, making it suitable for testing and small businesses with low inquiry volumes.
Direct alternatives to Solvea include Smith.ai (hybrid AI plus human receptionists), PolyAI (for enterprise chains with voice automation), Runnr.ai (WhatsApp and upselling specialist), Goodcall (GPT-powered with granular control), Allo (affordable AI phone system for small businesses), and Upfirst (easy setup, pay-per-call pricing). Smith.ai is best for handling complex conversations. PolyAI is best for large enterprise chains. Solvea excels for solopreneurs and SMBs needing fast, low-cost multi-channel automation.
Solvea is best for e-commerce stores automating high-volume pre-purchase and shipping questions, SaaS companies providing instant technical support and how-to guidance, service businesses (restaurants, salons, consultants) automating bookings, and scaling startups experiencing support ticket explosion. It is less suitable for regulated industries (healthcare, finance, law) requiring human compliance review, or large enterprises needing 50+ agent accounts, as the Basic tier is limited to 10 agents.
Solvea offers one-click integrations with major platforms (Google, HubSpot, Slack, Shopify, Zendesk) but does not appear to offer a public API or webhook system for custom integrations as of April 2026. Developers and teams requiring API access for custom workflows would need to contact Solvea directly or use third-party integration platforms like Zapier or Make if they become available.