Solvea: AI Receptionist for Phone, Email & Chat | hokai.io
Solvea automates customer service via phone, SMS, email, and live chat in under 3 minutes. Free tier with 1,000 credits/month. 70% auto-resolution rate.
Solvea is an AI receptionist launched in 2025 that handles phone, SMS, email, WhatsApp, and live chat for small and mid-market businesses. It achieves 70% auto-resolution on common queries (booking, shipping, billing). Free tier with 1,000 monthly credits and 3 agents. Basic plan at $30/month with 30,000 credits and 10 agents. Includes built-in phone number and integrations with Google, HubSpot, Slack, Shopify.
Pricing
Free: 1,000 credits/month, 3 agents, 50MB knowledge base, 7-day free trial phone number. Basic: $30/month ($300/year with 20% discount), 30,000 credits/month, 10 agents, 500MB knowledge base. Enterprise: Contact sales. Includes email, SMS, live chat, and phone support on all tiers.
Frequently Asked Questions
What is Solvea and what does it do?
Solvea is a no-code AI receptionist platform launched in 2025 that automates customer service across phone, SMS, email, WhatsApp, and live chat. Businesses describe what their agent should handle in plain English or select from pre-built industry templates, then deploy in under 3 minutes with a free trial phone number. The AI syncs with knowledge bases, CRMs, calendars, and helpdesks to resolve common inquiries (booking, shipping status, billing, password resets) without human involvement. Solvea achieves a 70 percent auto-resolution rate on common queries according to public case studies.
How much does Solvea cost?
Solvea offers a free tier with 1,000 monthly credits, 3 agents, 50MB knowledge base, and a 7-day free trial phone number with full email, SMS, live chat, and voice support included. The Basic plan costs $30 per month (or $300 annually with 20 percent discount) and provides 30,000 monthly credits, 10 agents, and 500MB knowledge base with the same channel support. Enterprise customers contact sales for custom pricing. All tiers include phone, SMS, email, and live chat support with commercial use rights.
What are the main features of Solvea?
Core features include a multi-channel AI receptionist (phone, SMS, email, WhatsApp, live chat), no-code setup with pre-built industry templates for e-commerce, SaaS, hospitality, and medical, one-click integrations with Google Calendar, Sheets, HubSpot, Slack, Shopify, Zendesk, and Freshdesk, automatic knowledge base lookup for consistent responses, conversation memory for repeat customers, and an Agent Assist copilot that drafts responses within helpdesks. A built-in phone number is included for testing.
Is Solvea free to use?
Yes, Solvea has a free tier with 1,000 monthly credits, 3 agents, 50MB knowledge base, and no credit card required. The free tier includes all core channels (phone, SMS, email, live chat) and a 7-day trial phone number to test the agent on real calls. This free tier has no time limit and no watermark, making it suitable for testing and small businesses with low inquiry volumes.
What are the best alternatives to Solvea?
Direct alternatives to Solvea include Smith.ai (hybrid AI plus human receptionists), PolyAI (for enterprise chains with voice automation), Runnr.ai (WhatsApp and upselling specialist), Goodcall (GPT-powered with granular control), Allo (affordable AI phone system for small businesses), and Upfirst (easy setup, pay-per-call pricing). Smith.ai is best for handling complex conversations. PolyAI is best for large enterprise chains. Solvea excels for solopreneurs and SMBs needing fast, low-cost multi-channel automation.
Who is Solvea best for?
Solvea is best for e-commerce stores automating high-volume pre-purchase and shipping questions, SaaS companies providing instant technical support and how-to guidance, service businesses (restaurants, salons, consultants) automating bookings, and scaling startups experiencing support ticket explosion. It is less suitable for regulated industries (healthcare, finance, law) requiring human compliance review, or large enterprises needing 50+ agent accounts, as the Basic tier is limited to 10 agents.
Does Solvea have an API?
Solvea offers one-click integrations with major platforms (Google, HubSpot, Slack, Shopify, Zendesk) but does not appear to offer a public API or webhook system for custom integrations as of April 2026. Developers and teams requiring API access for custom workflows would need to contact Solvea directly or use third-party integration platforms like Zapier or Make if they become available.