AI Customer Support Agents

The 19 AI Customer Support Agents tools on HokAI, compared on capability, pricing and compliance. Independently verified.

What is in AI Customer Support Agents

HokAI tracks 19 active tools in AI Customer Support Agents. 7 of them (37%) publish a free tier you can test before paying.

AI Customer Support Agents — Tools

  • Ada — Enterprise AI customer service platform that autonomously resolves support interactions across chat, voice, email, and social channels, built for large Zendesk and Salesforce deployments.
  • Chatbase — AI chatbot platform for customer support. Train on docs, PDFs, website, or Notion. Deploy to web, Slack, WhatsApp, Instagram. Free tier. $40/mo Hobby plan.
  • Chatwit — No-code AI chatbot that trains itself on your website content and answers visitors 24/7, with a free tier and paid plans available.
  • Decagon — Decagon is a $4.5B-valued AI concierge that automates chat, voice, email and SMS support for enterprises, with contracts typically starting near $95K/year.
  • Giga — AI support agent platform that resolved 90%+ of DoorDash's support tickets across voice, chat, and email in 99 languages.
  • GuideCX — GuideCX is an AI-powered customer onboarding platform used by 500,000+ projects that automates implementation workflows, resource allocation, and risk detection for CS teams.
  • Intercom — Customer service platform for SaaS teams: the Fin AI agent resolves most incoming queries automatically, and Intercom serves more than 30,000 organizations worldwide.
  • LinktoDM — AI-powered Instagram DM automation platform used by 15,000+ creators to automate comments, stories, and direct messages with 1-click setup.
  • MindOS — No-code AI agent builder by Mindverse ($5M seed, 2022) that deploys custom AI assistants on websites in under 3 minutes, with a free tier and paid plans that scale by message volume.
  • Open — Open is an AI customer support platform that automates 77% of tickets across voice, chat, email, WhatsApp and SMS, billing per ticket resolved.
  • Parahelp — AI support agent from an 11-person YC-backed team that resolves complex tickets end-to-end via email, chat, and Slack for Perplexity, Framer, and Replit.
  • Pylon — Pylon is a B2B customer support platform where AI agents pre-investigate every ticket across Slack, email, and chat; trusted by 1,500+ companies.
  • Sendbird — Omnichannel AI customer support platform (delight.ai) built on chat infrastructure that carries 7B+ messages a month for DoorDash and Match Group.
  • Sierra — Enterprise AI agent platform from Bret Taylor valued at $15.8B in 2026, used by 40% of the Fortune 50 for customer service across chat, voice, and email.
  • Solvea — Solvea is a no-code AI receptionist handling phone, SMS, email, WhatsApp, and live chat for small and mid-market businesses. Free tier with 1,000 credits/month; paid plans from $30/month.
  • Zendesk — Omnichannel customer support platform with AI agents, ticket management, and 1000+ integrations for 100,000+ businesses.
  • echowin — AI phone receptionist that answers calls 24/7 in 30+ languages with 7,000+ integrations for small businesses and agencies.
  • eesel AI — eesel AI automates customer support at $0.40/ticket, plugging into Zendesk and Freshdesk. Claims 81% autonomous resolution for 2,000+ companies.
  • kapa.ai — AI documentation assistant used by 200+ companies like OpenAI and Docker to auto-answer technical support questions from their own docs.

AI Customer Support Agents pricing at a glance

Paid plans in AI Customer Support Agents start at $0.75 per month, with a median entry point of $143, and the highest published ceiling reaching $590,000. Figures cover the 8 of 19 listings that publish a price; the rest quote on request or bundle the tool into a wider plan. If budget is the constraint, 7 listings offer a free tier.

Where these tools run

Across the 19 AI Customer Support Agents listings, 19 run in the browser, 1 ship a Windows build, 1 ship a macOS build, 4 offer a mobile app. Check platform support before shortlisting — it is the constraint most often discovered late.

More Customer and Support categories

Frequently asked questions

How many tools are there in AI Customer Support Agents?

HokAI currently lists 19 active entries in AI Customer Support Agents. Each is verified against the vendor's own pages and re-checked as those pages change, so the count moves as the category does.

Which tools are listed under AI Customer Support Agents?

Ada, Chatbase, Chatwit, Decagon and Giga, among the 19 entries in this section. Each links through to a full profile covering what it does, how it is priced where that is published, and how it compares with the alternatives in the same category.

Are there free AI Customer Support Agents options?

Yes — 7 of the 19 listings in AI Customer Support Agents publish a free tier. Free tiers here usually cap usage volume or hold back the higher-end features rather than expiring, so they suit evaluation before committing.

How much do AI Customer Support Agents tools cost?

Published paid plans start at $0.75 per month, with the highest published ceiling at $590,000. That covers the 8 of 19 listings that publish a price — the remainder quote on request or fold the tool into a broader contract.

Do AI Customer Support Agents tools work on mobile?

4 of the 19 listings in AI Customer Support Agents offer an iOS or Android app; 19 run in the browser, which in practice covers mobile through a responsive interface even without a native app.