Last updated: 2026-09-25
Sana is an AI knowledge assistant that searches across 90+ connected workplace tools and can take actions like filing a PTO request. It supports the Model Context Protocol for custom connectors and reads a user's existing single sign-on permissions before returning results, so nobody sees more than they already could.
About Sana
Sana is an AI knowledge assistant built by Sana Labs AB, a company Joel Hellermark and Anna Nordell Westling founded in Stockholm in 2016. Workday completed its acquisition of Sana for roughly $1.1 billion in November 2025, folding the product into its HR and finance suite while keeping Sana available as a standalone assistant. The problem it targets is one every growing company runs into: knowledge scattered across dozens of separate tools, and employees repeating the same questions to HR, IT and each other.
The product reads across a company's connected apps and answers questions in plain language, pointing back to the original document rather than leaving someone to dig for it themselves. Because it inherits whatever a person's company login already allows them to see, nobody gets access to something they couldn't already open elsewhere. It goes further than a search box: it can complete small chores on a user's behalf inside the tools it's connected to, using an open protocol that lets a technical team wire in systems Sana doesn't support out of the box.
Knowledge-management leads lean on it to cut the volume of repeat questions landing in HR and IT inboxes. Its sibling product, Sana Learn, reuses the same underlying knowledge base to run onboarding and compliance courses, in a similar spirit to how Notion centralizes documents or Asana tracks tasks, except Sana sits as a layer over tools like these rather than replacing them. Smaller operations teams point it at the busywork of switching between apps to update a record or submit a request.
Pricing runs from a free starting tier through a paid per-seat plan to a custom enterprise agreement; the exact breakdown is in the FAQ below. Admins on the paid tier can choose which model, OpenAI's or Anthropic's Claude, powers the assistant. The product is available in a browser and through a dedicated iOS app; a corresponding Android release had not shipped as of this review.
Its trust center publishes a security certification list and a GDPR compliance statement, though no HIPAA attestation is posted for regulated healthcare buyers. Reviewers of the standalone Sana Agents product call it easy to navigate; reviews of the wider Sana line mention occasional lag with large groups and a learning curve around its quiz and training tools. Where Glean stops at search and Microsoft Copilot stays inside Microsoft's own suite, Sana's pitch is a search layer that also takes action.
Pricing
Free: $0. Team: $30/user/month, unlimited queries and meeting recordings, choice of OpenAI or Claude models. Enterprise: custom pricing, unlimited members and documents, SSO/SAML, dedicated success team with SLA.
| Tier | Monthly price | What it includes |
|---|---|---|
| Free | Free | |
| Team | $30/mo | |
| Enterprise | Custom |
Key Features
- Neural Search: Answers natural-language questions by searching across 90+ connected apps and citing the source document instead of just linking to it.
- Agentic task execution: Beyond answering questions, Sana can take actions across connected systems, such as filing a PTO request or updating a CRM record.
- MCP connector: Supports the Model Context Protocol so teams can add custom or third-party MCP servers on top of Sana's built-in integrations.
- Meeting capture: Records and summarizes meetings across Zoom, Google Meet and Microsoft Teams and surfaces action items automatically.
- Sana Learn: A companion LMS for onboarding, compliance and skills training, built on the same knowledge layer as the assistant.
Pros
- Getting started costs nothing: the Free plan skips a credit card requirement while still covering a small workspace before you need to upgrade.
- Neural Search draws from dozens of integrated tools and cites its sources instead of returning a bare link.
- Comes with a published security certification list and a stated GDPR compliance position out of the gate.
Cons
- The Free plan's meeting and document caps are tight enough that an active team will outgrow them within weeks.
- A live Android app has not shipped, unlike the app store listing already available for iOS.
- No HIPAA attestation is published, so regulated healthcare teams cannot rely on a confirmed BAA.
Data Handling
- Compliance
- SOC 2 Type II · ISO 27001:2022 · GDPR
Frequently Asked Questions
What are Sana's pricing plans in 2026?
Sana's Free plan costs $0. The Team plan runs $30 per user per month with unlimited queries and meeting recordings, and Enterprise pricing requires a call with Sana's sales team.
Is Sana free to use?
Yes. The Free plan needs no credit card and includes unlimited assistants and prompt templates, but caps usage at 10 meetings a month, 5 members per workspace, and 1,000 documents per connected integration.
What are Sana's closest competitors?
Glean is the closest match for permissions-aware enterprise search at scale. Microsoft Copilot suits teams already standardized on Microsoft 365. Notion fits smaller teams that want search built into a single workspace rather than a layer over many separate tools.
How does Sana compare to Glean in 2026?
Glean concentrates on indexing and permissions-aware search across a company's existing tools without taking action on its own. Sana layers agentic actions on top of that same search, using its MCP connector to trigger tasks such as filing a PTO request. Neither product publishes a head-to-head benchmark, so the choice comes down to whether you need the assistant to act, not just answer.
How do you set up Sana?
Sign up for the Free plan at sanalabs.com, then connect the apps you search most; most of Sana's integrations use one-click OAuth. Sana inherits a user's existing company login permissions, so there is no separate access setup before the first search.
Top Alternatives
- Glean: Glean stays focused on permissions-aware search at large-company scale, while Sana's search layer can also file requests or update records on your behalf.
- Microsoft Copilot: Pick Microsoft Copilot if your company already lives inside Microsoft 365; pick Sana when your knowledge is scattered across many non-Microsoft tools instead.
- Notion: Pick Notion if you want one workspace to write and organize docs; pick Sana when the docs already exist everywhere and you need a search layer over them.