Sana pricing, free plan and limits

Last updated: 2026-10-28

Sana is an AI platform from Sana Labs, founded in Stockholm in 2016 and acquired by Workday in November 2025. It cites the source document in its answers, supports MCP, and per the vendor holds SOC 2 Type 2 and ISO 27001 certifications. Workday says the Sana Self-Service Agent is available to all Workday customers.

About Sana

Sana is an enterprise AI platform built by Sana Labs AB, a company Joel Hellermark and Anna Nordell Westling founded in Stockholm in 2016. Workday completed its acquisition of Sana for roughly $1.1 billion in November 2025. Since then Workday has made it the AI front door to its own products, and Workday's blog says Sana from Workday and the Sana Self-Service Agent are available to all Workday customers. Sana Labs still markets the product on its own site as an enterprise AI platform for work.

The core job is unchanged. Sana connects to 100+ applications, answers questions in plain language and points back to the source document instead of leaving someone to dig. It inherits the permissions of each person's company login, so nobody sees more than they could already open. The vendor frames the product as four verbs: find company knowledge, act by automating tasks across apps, build documents, analyses and dashboards, and automate longer workflows. A built-in MCP client lets a technical team wire in systems Sana does not cover out of the box, and the vendor says the assistant can run on a range of language models, including those from OpenAI and Anthropic.

Knowledge-management and IT leads use it to cut the repeat questions landing in HR and IT inboxes. People-ops teams pair it with Sana Learn, a separate learning platform that reuses the same knowledge layer for onboarding and compliance courses. Sana sits above a wiki such as Notion and a tracker such as Asana rather than replacing either, and it also appears as an agent inside other assistants: Workday's 13 October 2026 release says self-service with Sana is generally available in Google Gemini Enterprise, Microsoft Copilot, Microsoft Teams and Slack, while Sana in Claude Cowork is in early access. Workday's agent tools are also reachable over MCP from Claude and from ChatGPT, and the self-service agent runs in Gemini as well as in Microsoft Copilot.

Pricing changed shape. Earlier versions of Sana's page advertised a Free plan and a $30 per user Team plan. The current product page shows one Enterprise plan, priced by quote behind a Book an intro button, and no free plan. Treat any public per-seat price you see elsewhere as out of date until a sales quote says otherwise. The product is available in a browser and through an iOS app; the vendor page mentions iOS only. Its trust badges include SOC 2 Type 2, ISO 27001 and GDPR, with no HIPAA attestation shown. On data handling, the vendor's FAQ describes a single-tenant platform that encrypts stored data with AES-256 and traffic with TLS 1.2 or newer, and says its default model options are not trained on customer content. No retention period in days is published.

The other side: if you want a self-serve tool a small team can try this afternoon, Sana is now a poor fit, because access runs through a sales conversation. Companies that live inside Microsoft 365 will often find Microsoft Copilot closer to hand, and teams whose main need is search without actions may prefer Glean. Sana makes the most sense for Workday customers and for larger organizations that want search and task automation in one governed layer; compare it with Perplexity only if open-web research, not internal knowledge, is the real need.

Pricing

Enterprise: custom pricing, quoted through Sana's sales team via Book an intro; no public per-seat price. The vendor lists unlimited members per workspace and documents per integration, domain verification, SAML SSO and SCIM, an extended range of LLMs, an analytics dashboard, a dedicated success team with priority support and an SLA, and an MCP client. Sana Learn is quoted separately, with plans starting at 300 users.

Earlier Free and Team plans are no longer shown. Includes an enterprise data processing agreement. Read on sanalabs.com on 28 October 2026; compare Glean and Microsoft Copilot before buying.

Key Features

• Neural Search: Answers natural-language questions across 100+ connected applications and cites the source document instead of only linking to it.
• Agentic task execution: Automates tasks across a company's connected apps rather than only answering questions, according to the vendor.
• MCP client: Includes an MCP client so teams can add custom integrations beyond the 100+ built-in connectors.
• Document and dashboard generation: Builds documents, analyses and dashboards from connected company knowledge, according to the vendor.
• Agents iOS app: Mobile app that answers questions across connected work apps and recaps missed meetings, available on iOS.
• Sana Learn: A companion learning platform for onboarding, compliance and skills training on the same knowledge layer, quoted separately.

Pros

• Search answers cite the source document and respect each person's existing company permissions.
• A built-in MCP client covers systems the stock connectors miss.
• Backed by Workday, and the Sana Self-Service Agent also runs inside Microsoft Copilot and Google Gemini Enterprise.
• The vendor page publishes security attestations and a GDPR compliance statement.

Cons

• No public price and no free plan: access starts with a sales conversation, so small teams cannot try it self-serve.
• The vendor page mentions an iOS app only, with no Android app listed.
• No HIPAA attestation is shown on the vendor page, so regulated healthcare buyers should ask for one in writing.
• The product now overlaps with Workday's own Sana-based interface, so standalone purchase terms for non-Workday companies are less clear.

Visit Sana Official Website