12 AI customer support tools with HIPAA. 4 have a free plan. Half of the paid plans start at $89 a month or less. 1 is open source. Newest check: 11 Nov 2026.
268 of 721 tools were checked against the vendor's own page in the last 30 days.
| Tool | Price from | Free plan | Runs on | Rating | Checked |
|---|---|---|---|---|---|
| AdaEnterprise AI customer service platform that autonomously resolves support interactions across chat, voice, email, and social channels, built for large Zendesk and Salesforce deployments. | $2,500/mo | No | Web · iOS · Android | 4.5 | 19 Aug |
| IntercomCustomer service platform for SaaS teams: the Fin AI agent resolves most incoming queries automatically, and Intercom serves more than 30,000 organizations worldwide. | $29/mo | Trial | Web · iOS · Android | 4.2 | 28 Oct |
| DecagonDecagon is a $4.5B-valued AI concierge that automates chat, voice, email and SMS support for enterprises, with contracts typically starting near $95K/year. | $95,000/mo | No | Web | 3.8 | 4 Sep |
| PylonB2B help desk with AI agents across Slack, Teams, email and chat, used by 1,800+ B2B companies including Airtable, Linear and Together AI. | $89/mo | No | Web | 3.7 | 11 Nov |
| GigaAI support agent platform that resolved 90%+ of DoorDash's support tickets across voice, chat, and email in 99 languages. | Quote | No | Web | 3.4 | 26 Oct |
| SierraEnterprise AI agent platform from Bret Taylor valued at $15.8B in 2026, used by 40% of the Fortune 50 for customer service across chat, voice, and email. | -- | Trial | Web | 3.3 | 4 Sep |
| Confident AILLM evaluation and tracing platform from the DeepEval team, with a free plan, CI regression tests and SOC 2 Type II. | $200/mo | Yes | Web | -- | 15 Oct |
| echowinAI phone receptionist that answers calls 24/7 in 30+ languages with 7,000+ integrations for small businesses and agencies. | $49.99/mo | Yes | Web | -- | 19 Aug |
| MaitaiMaitai is a $50 to $200/mo control plane that indexes production LLM traffic and auto-corrects bad output in real time with Sentinels. | $50/mo | No | Web | -- | 24 Aug |
| OpenOpen is an AI customer support platform that automates 77% of tickets across voice, chat, email, WhatsApp and SMS, billing per ticket resolved. | $0.75/mo | No | Web | -- | 26 Aug |
| SendbirdOmnichannel AI customer support platform (delight.ai) built on chat infrastructure that carries 7B+ messages a month for DoorDash and Match Group. | $399/mo | Yes | Web | -- | 27 Aug |
| OpenlayerAI governance platform with an AI system inventory, 175+ evaluation tests and runtime guardrails that produce audit-ready evidence for regulators. | -- | Yes | Web | 3.9 | 25 Oct |
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