Reviewly: AI Google Review Management with SMS | hokai.io

Last updated: 2026-05-16

Reviewly sends SMS review requests in 100+ countries, drafts AI replies, and tracks sentiment. Starter $39/month. NFC tags, white-label, 10-day free trial.

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About Reviewly

Reviewly is an AI-powered Google review management platform that combines SMS-based review generation, sentiment analysis, and AI-assisted response drafting in one system. The platform claims to offer the industry's first SMS review generation spanning over 100 countries, allowing businesses to request reviews from customers via text message immediately after service delivery. The core AI capabilities focus on two activities. First, the platform analyzes incoming reviews for customer sentiment and cross-references them with SEO keywords the business provides upfront to generate review suggestion prompts that are personal, authentic, and keyword-optimized. This helps businesses coach customers toward review content that serves both genuine feedback and search visibility goals. Second, when a new Google review arrives, Reviewly sends an instant SMS notification and drafts an AI-suggested reply the business owner can send directly from their text conversation interface. Beyond review management, Reviewly includes physical touchpoints: QR codes, NFC tags, and Review Plates that enable customers to leave reviews on-site with a scan or tap. A built-in leaderboard tracks staff performance on review generation, creating internal accountability for customer experience quality. The platform has significant enterprise and agency capabilities, including white-label options with custom domain hosting and brand integration. Multi-location pricing supports 2 to 5 locations under one plan, and enterprise packages cover larger chains. Pricing starts at $39 per month for 20 feedback requests, scaling through $79 per month for 100 requests and $129 per month for 250 requests. Annual plans are also available at $1,499 per year for a single location. A 10-day free trial covers all features.

Pricing

Starter: $39/month (20 feedback requests). Growth: $79/month (100 requests). Professional: $129/month (250 requests). Annual: $1,499/year (single location). Multi-location: $3,999/year (2-5 locations). 10-day free trial. Enterprise custom pricing.

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Frequently Asked Questions

What is Reviewly and what does it do?

Reviewly is an AI-powered Google review management platform that generates review requests via SMS in over 100 countries, sends instant SMS notifications when new reviews arrive, and drafts AI reply suggestions within the text thread. It also analyzes sentiment with SEO keyword matching and provides NFC tags and QR codes for on-site review collection.

How much does Reviewly cost?

Reviewly offers three monthly plans: Starter at $39/month for 20 feedback requests, Growth at $79/month for 100 requests, and Professional at $129/month for 250 requests. Annual plans start at $1,499/year for a single location and $3,999/year for 2-5 locations. A 10-day free trial includes all features. Enterprise pricing requires a custom consultation.

What are the main features of Reviewly?

Reviewly's main features include SMS review generation in 100+ countries, AI sentiment analysis with SEO keyword matching, AI reply drafting via SMS notification, physical review touchpoints (QR codes, NFC tags, Review Plates), a staff performance leaderboard for review generation, and white-label capabilities for agencies with custom domain hosting.

Is Reviewly free to use?

Reviewly does not have a permanent free tier, but offers a 10-day free trial with access to all features. After the trial, the minimum paid plan is $39 per month for 20 feedback requests.

What are the best alternatives to Reviewly?

The main alternatives are Birdeye ($299/month, more extensive review platform), Podium ($249/month, strong SMS review and payments for local business), and GatherUp ($99/month, review automation for small businesses). Reviewly differentiates through SMS in 100+ countries, NFC Review Plates, and lower entry pricing at $39/month.

Who is Reviewly best for?

Reviewly is best for local service businesses (restaurants, salons, plumbers, dentists) who need to automate review requests after each appointment, and marketing agencies managing reputation for multiple local business clients under a white-label program. It is not suited for e-commerce businesses without physical customer touchpoints or enterprises with 50+ locations.

Does Reviewly have an API?

Reviewly does not publicly document a developer API as of early 2026. The platform integrates with Google Business Profile and SMS carriers directly through its own infrastructure. Businesses needing custom review collection workflows should consider Zapier-compatible alternatives or contact Reviewly for enterprise integration options.

Visit Reviewly Official Website