Last updated: 2026-05-31
Jam captures console logs, network requests, and repro steps in 1 click. Used by 170,000+ devs at $14/seat/mo. Now with MCP for Claude Code and Cursor.
Jam is a browser-based bug reporting tool used by 170,000+ developers. It captures console logs, network requests, and a video replay in 1 click, starting free with paid plans at $12/month for individuals and $14/seat/month for teams. In 2026, Jam added an official MCP server that lets Claude Code and Cursor pull full bug context and generate autonomous fixes.
Jam is an AI-powered bug reporting tool built by a New York startup founded in 2020 by Dani Grant and Mohd Irtefa. The platform captures everything a developer needs to fix a bug: console logs, network requests, user actions, device info, and a screen recording, all packaged into a single shareable link. With 170,000+ users across 150 countries and over 15 million Jams created, the tool has become a standard fixture in QA and frontend development workflows. The core mechanic is a Chrome browser extension that runs in the background. When a bug appears, the reporter clicks once to capture, and Jam automatically grabs the browser's full technical context without any developer instrumentation required. Google Gemini then analyzes the captured session and writes the bug title, summarizes what went wrong, and generates step-by-step reproduction instructions. Jam AI fully writes 27% of tickets without any human editing, and teams report saving between 15 and 60 minutes per bug ticket compared to manual reporting. QA engineers use Jam to replace vague Slack messages and emailed screenshots with reports that arrive pre-loaded with every diagnostic a developer needs. Product managers file UI bugs in seconds without knowing how to read console logs. Frontend developers get enough context in the Jam link to start fixing immediately, cutting the back-and-forth reproduction cycle that typically eats 30 to 45 minutes per issue. The "Last 30 Seconds" capture feature makes it possible to report edge cases that would otherwise be impossible to reproduce on demand. Jam offers a free plan with a 5-minute recording limit and 5 AI trial uses. The Pro plan for individuals costs $12 per month. The Team plan costs $14 per seat per month and is capped at 15 creator seats. Enterprise pricing is custom and includes unlimited AI analysis, dedicated support, and advanced security controls. The tool runs as a Chrome browser extension on any desktop OS and has a dedicated iOS app for mobile bug reporting. In 2026, Jam launched an official MCP (Model Context Protocol) server at mcp.jam.dev, compatible with Claude Code, Cursor, Windsurf, and VS Code. Developers paste a Jam link into their AI coding agent, which then pulls console logs, network requests, and user event sequences to diagnose and fix bugs with minimal manual input. Jam holds SOC 2 Type II certification and explicitly opts out of allowing Google Gemini to train on customer data.
Free plan with 5-minute recording limit and 5 AI trial uses. Pro for individuals at $12/month. Team plan at $14/seat/month (max 15 creator seats, 200 AI uses/user/month). Enterprise pricing custom with unlimited AI usage and dedicated support.
Jam (jam.dev) is a 1-click bug reporting tool built for developers and QA teams, founded in 2020 by Dani Grant and Mohd Irtefa in New York. It runs as a Chrome browser extension that automatically captures console logs, network requests, user actions, and a screen recording whenever a bug is reported. The platform has 170,000+ users across 150 countries and over 15 million Jams created. Its AI layer, powered by Google Gemini, writes the bug title, description, and step-by-step reproduction instructions automatically. Jam fully generates 27% of tickets without any human editing, saving teams 15 to 60 minutes per bug report.
Jam has four pricing tiers. The Free plan costs $0 and includes the core 1-click capture with automatic log attachment, but limits recordings to 5 minutes and provides only 5 AI trial uses total. The Pro plan for individuals costs $12 per month and includes 200 AI uses per month. The Team plan costs $14 per seat per month, capped at 15 creator seats, with 200 AI uses per user monthly. Enterprise pricing is custom and includes unlimited AI usage, dedicated support, and advanced security controls. A 14-day free trial of the Team plan is available without a credit card.
Jam's core features include 1-click bug capture that automatically attaches console logs, network requests, and device info to every report. The AI layer powered by Google Gemini writes bug titles, descriptions, and numbered reproduction steps, automating 27% of tickets completely. The Last 30 Seconds replay captures retroactively without pre-starting a recording, making edge cases shareable. The 2026 MCP server at mcp.jam.dev connects Jam reports to AI coding agents like Claude Code, Cursor, and Windsurf for autonomous debugging. Native integrations include Jira, Linear, GitHub Issues, Notion, Slack, and Zendesk.
Yes, Jam has a permanent free plan that requires no credit card. The free tier includes the core 1-click bug capture with automatic console log and network request attachment on every report. Recordings are capped at 5 minutes per Jam, and AI-powered repro step generation is limited to 5 trial uses total on the free plan. For teams that need more AI usage and longer recordings, the Pro plan starts at $12/month and the Team plan is $14/seat/month. A 14-day free trial of the Team plan with full Jam AI access is also available.
The most commonly compared alternatives to Jam are LogRocket, Bird Eats Bug, Loom, and Sentry. LogRocket is better for teams that need always-on session replay and performance monitoring across all production users, not just individual bug captures. Loom fits better when async video messaging is the goal rather than developer-ready bug reports with logs attached. Bird Eats Bug offers a similar 1-click capture mechanic with no 5-minute limit on the free tier. Sentry is the right choice for automated error monitoring in production rather than manual QA-driven bug reporting.
Jam is best for QA engineers and frontend developers at software product teams who need to close the gap between bug discovery and developer action. It works especially well for product managers and customer support staff who lack the technical skills to write console logs manually but need to communicate bugs accurately to engineers. Jam is not a good fit for backend developers with no browser-side bugs, teams on Firefox or Safari who cannot install the Chrome extension, or security-sensitive enterprises that cannot route session data through Google Gemini under their data compliance policies.
Jam does not offer a traditional public REST API for programmatically creating or reading bug reports. However, in 2026, Jam launched an official MCP (Model Context Protocol) server at mcp.jam.dev that exposes six structured tools: getConsoleLogs, getNetworkRequests, getScreenshot, getUserEvents, analyzeVideo, and a custom logs tool. This MCP server is compatible with Claude Code, Cursor, Windsurf, VS Code, and Cline, authenticated via Personal Access Tokens using bearer headers. Beyond MCP, Jam integrates with 15+ tools including Jira, Linear, Slack, GitHub Issues, Zendesk, and Intercom via push integrations.
Jam and LogRocket serve overlapping but distinct workflows. Jam is a manual bug reporter: a human triggers a capture when they notice a bug, and AI packages it with logs and repro steps. LogRocket is an always-on session recorder that captures every production user session for retrospective analysis. LogRocket requires a JavaScript tracking script installed in your app codebase; Jam requires only a Chrome extension installed by the reporter. For price, Jam starts free versus LogRocket's paid-only plans. Teams that want to monitor production traffic and find bugs proactively should use LogRocket. Teams that want fast, low-friction bug reporting from QA or internal users should use Jam.