ChatGPT

ChatGPT is OpenAI's AI assistant with 900 million weekly users and GPT-5.5, covering writing, coding, image generation, and web search with a free plan and Plus at $20/month.

OpenAI · Free tier available

Last updated: 2026-07-10

ChatGPT is OpenAI's AI assistant, scoring 88.7% on the SWE-bench Verified coding benchmark. It combines chat, coding help, image generation, live web search, and the agentic Codex coding tool inside a single interface, setting it apart from narrower, single-purpose AI chatbots.

HokAI Editorial Rating: 4.5 / 5

  • ease of use: 9.5 / 10
  • value for money: 7.5 / 10
  • support quality: 7 / 10
  • feature completeness: 9 / 10

About ChatGPT

ChatGPT is OpenAI's conversational AI assistant, launched in November 2022 and now the most widely used consumer AI product in history. As of early 2026, it serves 900 million weekly active users and 50 million paid subscribers. OpenAI raised $122 billion in its most recent funding round at an $852 billion valuation (March 2026), the highest private company valuation ever recorded. GPT-5.5, ChatGPT's flagship model for most of 2026, scores 88.7% on SWE-bench Verified, 92.4% on MMLU, and reduces hallucinations by 60% compared to GPT-5.4. ChatGPT's breadth is its defining advantage: writing, code, image generation (DALL-E), web search, voice conversations, computer use, and agentic coding (Codex) are all native features within a single interface. Memory retains context across conversations; Projects organize files and context for recurring workflows; 60-plus application connectors integrate Slack, Google Drive, GitHub, and more. GPT-5.5 supports a 1 million token context window via API and 400K tokens in Codex. Codex is OpenAI's agentic coding tool, available in ChatGPT Plus, Pro, Business, and Enterprise. It operates across the terminal, IDE, web, GitHub, and the ChatGPT iOS and Android apps. Developers can start a Codex task on a Windows desktop and monitor progress from an iPhone. Deep Research conducts multi-source web research and synthesizes cited reports for Plus users and above. The 1-800-CHATGPT feature (US only) lets users interact via phone without an account. ChatGPT's main limitation for advanced users is pricing transparency: the credit system means heavy use of the flagship model on a Plus plan can hit limits quickly, requiring an upgrade to Pro. Trustpilot's 1.6/5 from 2,800+ reviewers reflects billing and support complaints from consumer users rather than product quality: G2's 4.7/5 from 2,000+ business-user reviews tells the opposite story. For teams and enterprises, ChatGPT's depth of features, compliance certifications, and the widest third-party integration ecosystem make it the default starting point for AI adoption.

Screenshots

ChatGPT interface showing conversation thread with message input field and response formatting
ChatGPT intuitive chat interface with GPT-5.5 Instant as the default model
ChatGPT Deep Research feature showing automated multi-source literature review and structured report generation interface
Deep Research automated multi-source analysis with generated reports (Plus and above)
ChatGPT Custom GPTs creation interface showing custom instructions, file uploads, and action configuration
Custom GPTs build purpose-built AI assistants with custom instructions and files
ChatGPT Deep Research report showing generated research summary with citations and structured findings from multiple sources
Deep Research outputs cited, multi-source research reports ready to use
ChatGPT Images 2.0 example showing generated image with detailed flowers and text rendering
ChatGPT Images 2.0 renders text, UI mockups, and detailed visuals with reasoning
ChatGPT Images 2.0 comparison showing thinking mode vs standard mode on astronaut illustration
Thinking Mode extended reasoning for higher-quality image generation (Pro tiers)

Pricing

Free at $0 (default lightweight model, message limits; ads in US). Go at $8/month (more volume, ads). Plus at $20/month (full model suite, ad-free, 10 Deep Research runs/month). Pro at $100/month (5x Plus usage) or $200/month (20x Plus, 1M-token context, GPT-5.6 Sol Pro). Business at $20/seat/month (annual) or $25/seat/month (monthly), 2-seat minimum. Enterprise custom-priced. Annual billing saves ~20% on most paid plans. API: GPT-5.6 Sol at $5/$30, Terra at $2.50/$15, Luna at $1/$6 per million tokens (GA July 9, 2026).

Feature Comparison by Tier

FeatureGoFreePlusPro $100Pro $200
Price$8$0$20$100$200
Default modelGPT-5.5 Instant MiniGPT-5.5 Instant MiniGPT-5.6 SolGPT-5.6 Sol ProGPT-5.6 Sol Pro
Messages per window10010400-20002000+Unlimited
DALL-E 4 image generationyes-yesyesyes
Deep Research--yesyesyes
Codex coding agent---yesyes
Context window128K128K128K128K2M
Voice modeyes-yesyesyes
Sora video generation--yesyesyes

Key Features

  • GPT-5.6 Sol: New Top-Tier Model Family: GPT-5.6 Sol, Terra, and Luna launched publicly on July 9, 2026 after a limited partner preview beginning June 26. Sol sets a new SOTA on Terminal-Bench 2.1 at 88.8% and scores 53.6 on Agents' Last Exam, exceeding Claude Fable 5 by 13.1 points. Plus, Pro, Business, and Enterprise users access Sol via medium and higher effort settings in ChatGPT, and Pro and Enterprise also get GPT-5.6 Sol Pro for the highest-quality complex work. Earlier models remain available across all plans as a fallback.
  • DALL-E Image Generation: Generates, edits, and remixes images from text prompts natively within ChatGPT on Plus and above, the most widely used AI image generation tool with over 500 million images created monthly.
  • Codex with Record & Replay (Agentic Coding): Agentic coding tool powered by GPT-5.3 Codex that operates across the terminal, IDE, web, and GitHub, available on iOS and Android. Record & Replay (June 18, 2026) lets Plus, Pro, Business, and Enterprise users on macOS record a workflow once and replay it as a reusable automation skill without re-recording.
  • Scheduled Tasks: A new Scheduled page (June 2026) lets users create reminders, recurring work, and monitoring tasks set for specific times or broad windows like 'morning' or 'evening.' Replaces the Pulse feature, with Pro users getting 14-day Pulse access during the transition.
  • Computer Use (OSWorld 75%): GPT-5.4's OSWorld score of 75% exceeds the 72.4% human expert baseline, making ChatGPT the first commercial AI to autonomously operate computer interfaces above human-level performance.
  • Memory Controls: Memory retains context across conversations for all paid users. Users can now delete individual memories, edit memory summaries through text input or highlighting, and turn memory off entirely. Temporary Chat mode prevents memory creation entirely.
  • 60-Plus Application Connectors: Business and Enterprise users get native integrations with Slack, Google Drive, GitHub, OneDrive, and 60+ other apps, enabling ChatGPT to reference live organizational data in its responses.
  • GPT-Live-1 Voice Mode and 1-800-CHATGPT: ChatGPT Voice, upgraded to GPT-Live-1 (paid users) and GPT-Live-1 mini (free users) on July 8, 2026, enables more natural back-and-forth speech with simultaneous listen-and-speak capability, streamed text responses alongside voice, web search within voice sessions, and memory recall. Available on iOS, Android, and web. 1-800-CHATGPT (US) allows phone-based AI interaction without an account, the first major AI telephone interface.
  • ChatGPT Health: Health in ChatGPT rolled out to logged-in US users 18+ on web and iOS (July 23, 2026), connecting Apple Health, One Medical, Function Health, and Epic/Oracle Health medical records. It compares lab results over time, tracks medications, and summarizes changes since a prior appointment, but is not designed to diagnose or replace a clinician.
  • ChatGPT Work (Autonomous Agentic Mode): ChatGPT Work, launched July 9, 2026, is an autonomous agent powered by GPT-5.6 that gathers information across connected apps and files, breaks complex jobs into steps, and completes them independently for hours, returning finished outputs such as spreadsheets, presentations, documents, and shareable web apps. Available on web and mobile for Pro, Enterprise, and Edu users at launch, with Plus and Business access following. On July 21, 2026, OpenAI launched a dedicated ChatGPT for Small Businesses program with virtual training webinars, in-person AI academies, and partner integrations with Dropbox, Shopify, Intuit, Slack, and Wix, as ChatGPT Work and Codex together crossed 10 million users.
  • OpenAI Presence (Enterprise Agent Platform): Presence, launched July 22, 2026, lets enterprises deploy trusted voice and chat AI agents for customer and internal workflows with guardrails, simulations, and approved-action controls. It already resolves 75% of inbound calls on OpenAI's own English-language support line, with early customers including BBVA Mexico, SoftBank Corp, and Retail Insurance Australia.

Pros

  • ChatGPT has the largest user base and richest third-party plugin ecosystem of any AI assistant, which translates into faster bug fixes and the broadest community support of any competitor.
  • DALL-E image generation, Sora video generation, and Codex agentic coding are all native in a single interface, eliminating the need to switch between specialized tools for creative and technical tasks.
  • ChatGPT's computer-use benchmark performance is the highest of any commercial AI assistant, and its newest model materially cuts hallucination rates compared to its predecessor.

Cons

  • Heavy use of Deep Research, Sora, or the newest model quickly exhausts the Plus plan's limits, pushing power users toward a considerably pricier Pro subscription.
  • Trustpilot shows 1.6/5 from 2,800+ reviews, driven by billing complaints, support access difficulties, and free-tier usage frustrations that OpenAI's customer operations have not resolved at scale.
  • ChatGPT's top-tier API pricing at $5/$30 per million tokens is among the most expensive in the market; comparable quality from Claude Opus 4.8 at $5/$25 undercuts it, and smaller tasks are better served by cheaper models.
  • OpenAI is shutting down the standalone ChatGPT Atlas browser on August 9, 2026, folding its agentic browsing features into ChatGPT and Codex instead; users must manually export Atlas bookmarks, cookies, and history before the cutoff since nothing migrates automatically.

Product Information

Cloud
Yes
Self-Hosted
No
On-Premise
No
Languages
English, Spanish, French, German, Italian, Portuguese, Dutch, Russian, Japanese, Chinese (Simplified), Chinese (Traditional), Korean, Arabic, Hindi
Training
Help Center, API Documentation, Community Forum, Video tutorials, Webinars

Frequently Asked Questions

How much does ChatGPT cost in 2026?

ChatGPT is free to start, with paid tiers for more usage. Go costs $8/month for extra volume, and Plus is the standard subscription for individuals with the full model suite and ad-free use. Pro costs $100 or $200/month depending on usage tier, while Business and Enterprise are priced per seat or custom-quoted for teams and large organizations.

Is ChatGPT free to use?

Yes, ChatGPT has a permanent free tier at no cost. Free users get a lightweight default model with message limits on a rolling five-hour window, and see ads if they're in the US. Upgrading unlocks the full model lineup, image generation, voice mode, and Deep Research, all of which require a paid plan.

What are the best alternatives to ChatGPT?

Claude is the strongest alternative for long documents and coding accuracy, especially in large codebases. Gemini fits teams already living inside Google Workspace, with deeper Drive, Docs, and Calendar integration. Perplexity is the better pick for research that needs cited, real-time sources rather than a general-purpose assistant.

How does ChatGPT compare to Claude in 2026?

ChatGPT wins on breadth: native image generation, voice mode, live web search, and the Codex coding agent all live in one subscription, which Claude does not match. Claude is generally considered stronger for complex, large-codebase coding work and offers a bigger context window for long documents. Both offer a free tier and a similarly priced entry-level paid plan, so the choice usually comes down to an all-purpose tool versus a coding-focused one.

How do you get started with ChatGPT?

Go to chatgpt.com or download the mobile app and sign up with an email address or a Google or Microsoft account; no credit card is required for the free tier. Start chatting immediately, or connect Slack, Google Drive, and other apps under Settings once you're on a paid plan for deeper integration. Upgrading to a higher tier takes a few clicks from account settings whenever you need the full model suite, image generation, or higher usage limits.

Top Alternatives

  • Claude: Pick ChatGPT for breadth (images, voice, Codex, search); pick Claude for coding depth and a larger context window.
  • Gemini: Pick ChatGPT for Codex agent and ecosystem; pick Gemini for 1M context and Google Workspace integration.
  • Perplexity: Pick ChatGPT for generalist agent; pick Perplexity for cited research and real-time answers.
  • Cursor: Pick ChatGPT for general AI assistant; pick Cursor for AI-native IDE workflow.

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