Care GP is built for Australian GP practice managers who want document filing and after-hours phone coverage handled without adding reception staff. Clinics running Samantha report saving about 4.3 hours of admin work per day. It only works with BP Premier, so practices on other systems should look elsewhere for now.
400+ Australian GP clinics running BP Premier now use Care GP to automate document filing and phone reception. Its Samantha agent files inbound clinical documents automatically; Veronica, a voice AI receptionist, answers patient calls 24/7. Both run on proprietary, undisclosed models with data stored onshore in Australia.
Maker: Care GP · Autonomy: semi autonomous · Maturity: GA
Underlying models: Proprietary (undisclosed)
About Care GP
Care GP is a Sydney-based agentic AI company founded in 2024 by Melvin Chen, a Forbes 30 Under 30 alumnus who previously worked at Goldman Sachs. The company is backed by Blackbird Ventures and joined Y Combinator's Summer 2026 (S26) batch.
The platform runs two live AI agents inside a clinic's existing BP Premier workflow. Samantha reads, classifies, and files every inbound clinical document without manual handling. Veronica is a voice AI receptionist that takes inbound and outbound patient calls without ever transferring a caller to hold. A third agent, Bill, automates Medicare billing and is currently in beta. All three run on proprietary models Care GP has not disclosed publicly, inside an ISO27001-certified system with patient data stored onshore in Australia.
Care GP already serves 400+ GP practices across Australia and reached profitability within six months of launch, with zero churn since. The company is targeting Australia's roughly 7,000 GP practices, reports an 85% pilot-to-customer conversion rate so far, and plans to onboard 600 more clinics by December 2026. It is also building a patient outreach and CRM agent that would extend the platform from admin work into active patient engagement.
Pricing
Custom pricing only, no public tiers; clinics book a demo at caregp.com.au for a quote based on practice size and which agents they need. No free tier.
Key Features
- Samantha Document Agent: Reads, classifies, and files every inbound clinical email, fax, and scan into BP Premier automatically. Care GP reports this cuts document errors by more than 95% and reduces time-to-inbox from six hours to two across its live clinic deployments, with a 90% drop in processing cost.
- Veronica Voice Receptionist: Handles inbound and outbound patient calls 24/7, books appointments, and answers routine questions without ever placing a caller on hold; Care GP says it compresses about six hours of reception work into 30 minutes for a typical clinic.
- BP Premier Native Integration: Connects directly into BP Premier, the practice management software most Australian GP clinics already run, so there is no separate software to install or maintain.
- ISO27001 Onshore Data Security: Patient data is processed and stored entirely within Australia under ISO27001 certification, with multi-factor authentication and encryption designed to meet local healthcare privacy expectations.
- Bill Billing Agent (Beta): A third agent in beta that automates Medicare billing workflows, extending Care GP's automation from documents and calls into revenue cycle management.
Strengths
- No clinic has cancelled since Care GP launched, an unusually strong retention signal for a healthcare AI startup still building out its integrations.
- Deep, purpose-built integration with BP Premier means clinics don't have to change their existing workflow or install new software to adopt it.
- Patient data stays onshore in Australia, which matters to GP clinics wary of offshore-hosted healthcare AI tools.
Weaknesses
- Only works with BP Premier today; clinics on Medical Director, Zedmed, Genie, or other practice management systems have no path to use it yet.
- No public pricing means every clinic has to book a demo before it can compare costs against other options.
- Limited to Australian general practice; hospital specialists, allied health providers, dental clinics, and any provider outside Australia fall outside the current product scope.
Frequently Asked Questions
How much does Care GP cost in 2026?
Care GP doesn't publish set pricing. Every clinic books a demo at caregp.com.au and receives a custom quote scaled to practice size and which of the three agents, Samantha, Veronica, or the beta billing agent Bill, it wants. There's no self-serve trial or free tier, so the demo quote is the only way to see a number.
Does Care GP have a free plan?
No, Care GP has no free tier. Pricing is a custom quote given after a live demo at caregp.com.au, based on clinic size and which agents you pick. The demo itself is free and includes a fit assessment before any commercial discussion starts.
Which tools compete with Care GP in 2026?
No Australian company currently matches Care GP's BP Premier depth and onshore data storage. Sully.ai covers a broader set of clinical workflows, including coding and billing, but is built for the US healthcare system and isn't sold in Australia. Beam AI runs multi-agent healthcare admin across several markets but without BP Premier integration or Australian data residency. Clinics on a different Australian practice management system currently have no direct Care GP equivalent and typically fall back on general workflow automation tools.
What separates Care GP from Sully.ai?
Sully.ai serves the US healthcare system with modules for intake, medical coding, billing, and triage, none of which Care GP currently offers. Care GP is built specifically around BP Premier and Australian data residency rules, which Sully.ai's US-hosted platform doesn't address. Clinics outside Australia, or those needing coding and triage automation, are better served by Sully.ai; BP Premier clinics wanting document filing and after-hours phone coverage are better served by Care GP.
How do you get started with Care GP?
Book a live demo at caregp.com.au, where a Care GP rep walks through how Samantha and Veronica would run inside your clinic's existing BP Premier setup. You need to already be running BP Premier since there's no onboarding path for other systems yet. After the demo, Care GP typically runs a pilot inside your live workflow so you can measure hours saved and error rates before committing to a quote.