Otter.ai - AI Meeting Notetaker & Transcription Software
Otter.ai is an AI meeting assistant that automatically records, transcribes, and summarizes meetings in real-time. Integrates with Zoom, Teams, and more.
Otter.ai is an AI-powered meeting transcription platform that automatically joins Zoom, Teams, and Google Meet calls to capture real-time transcriptions, summaries, and action items. The cloud-based tool uses proprietary speech recognition to transcribe conversations in English, French, or Spanish, and its AI Chat feature allows users to query across all past meetings. With 25M+ users and 1B+ transcribed meetings, Otter serves sales teams, recruiters, educators, and enterprises. Pricing ranges from free (300 min/month) to enterprise (custom), with SOC 2 Type II and HIPAA compliance for sensitive workflows.
Pricing
Free tier with 300 monthly minutes (30-min per conversation limit). Pro at $8.33/month (annual) or $16.99/month (monthly) with 1,200 minutes. Business at $20/month (annual) or $30/month (monthly) with 6,000 minutes. Enterprise custom pricing, typically $17,000-$35,000 annually based on team size.
Frequently Asked Questions
How does Otter.ai record meetings?
Otter.ai uses a bot-based approach to join Zoom, Microsoft Teams, and Google Meet calls automatically when you connect your calendar. Alternatively, you can use the desktop app (Mac/Windows) or mobile app to record locally without a bot, or import pre-recorded audio/video files for transcription.
What languages does Otter.ai support?
Otter.ai currently supports transcription in English, French, and Spanish. Live transcription and speaker identification are available in these three languages, limiting its utility for organizations requiring broader language coverage.
Is Otter.ai HIPAA compliant?
Yes, Otter.ai achieved HIPAA compliance in July 2025 and is available for healthcare organizations on Enterprise plans with a signed Business Associate Agreement (BAA). It also holds SOC 2 Type II certification and GDPR compliance.
What happens when I hit my monthly transcription minute limit?
Otter.ai enforces hard limits—once you exhaust your monthly minutes, transcription stops entirely until your plan resets or you upgrade. There are no overage charges, pay-as-you-go options, or rollover of unused minutes.
How accurate is Otter.ai's transcription?
Otter.ai achieves 95%+ accuracy for clear audio and standard English speech. However, accuracy degrades with heavy accents, overlapping speakers, technical jargon, and background noise. Users frequently report needing to manually edit transcripts, especially in specialized domains.
Does Otter.ai use my data to train its AI models?
By default, Otter.ai uses meeting data to improve its models unless you have an enterprise contract with explicit opt-out clauses. Enterprise customers with a signed BAA can restrict data usage. For maximum privacy, consider alternative tools with explicit no-training policies.
What is OtterPilot for Sales?
OtterPilot for Sales is an advanced feature exclusive to the Enterprise plan that automatically extracts deal insights, sentiment analysis, and key talking points from sales calls, then syncs them directly to Salesforce or HubSpot for CRM automation.