Last updated: 2026-05-29
OSAM: Open-source AI model for segment anything tasks. Computer vision, object detection, image segmentation at scale.
OSAM is an AI platform automating dealership calls, texts, and appointment booking with real-time DMS integration. Handles 24/7 customer inquiries and syncs bookings directly to dealership systems.
OSAM is an AI-driven operations platform purpose-built for automotive dealerships that uses conversational AI agents to handle customer communications, booking, and retention workflows. The platform automatically responds to calls, text messages, and web chats, then syncs all appointments and leads directly into the dealership's Dealer Management System in real-time. OSAM's AI understands customer intent whether they are booking a service appointment, requesting a test drive, checking service availability, asking about recalls, or inquiring about specific vehicles. The system automatically schedules the correct appointment type and syncs it to the dealership's calendar without manual data entry. Customers can book service or test drives anytime through the AI, with confirmations automatically integrated into the DMS. The platform includes automated retention and recall campaign management that keeps customers coming back through oil change reminders, recalls, seasonal service offers, and other targeted campaigns. The dashboard provides full visibility into saved calls, booked appointments, reduced no-shows, upsell conversions, and service revenue growth. The platform allows custom workflows and call flows tailored to each dealership's unique processes, language preferences, and operational requirements. OSAM serves automotive dealerships of all sizes looking to reduce manual administrative burden, improve customer response times, boost appointment booking rates, and increase service department revenue through automated customer engagement. The solution is designed to integrate seamlessly with existing Dealer Management Systems and requires no special equipment or extensive IT support. The platform has emerged as a solution addressing the automotive industry's ongoing challenge of managing high call volumes and customer inquiries while maintaining responsive service standards and maximizing service department utilization.
Custom pricing available, contact sales for dealership-specific quote.
OSAM is an AI platform that answers dealership calls, texts, and chats 24/7, understands customer intent, books appointments automatically, and syncs everything to your Dealer Management System in real-time.
OSAM uses custom enterprise pricing based on dealership size and requirements. Contact OSAM sales for a specific quote tailored to your dealership.
OSAM integrates with major dealership DMS platforms to automatically sync all customer interactions, bookings, and leads. Implementation requires DMS setup and can be customized to your workflows.
Yes, OSAM understands when customers want to book service, test drives, or inquiries about recalls and automatically schedules the correct appointment type synced to your calendar.
OSAM operates 24/7, so calls and texts are answered and handled automatically even after hours, improving customer satisfaction and capturing leads at all times.
OSAM works best for multi-location dealerships managing high call volumes or dealerships seeking to automate scheduling and improve service department efficiency.
Yes, OSAM includes automated retention campaigns for recalls, oil changes, seasonal service, and other outreach that keeps customers engaged without manual effort.