Fireflies.ai - AI Meeting Transcription & Conversation Intelligence
AI meeting assistant that auto-transcribes, summarizes, and analyzes conversations across Zoom, Teams, Google Meet. 95% accuracy, HIPAA-compliant, used by 500K+ orgs.
Fireflies.ai is an AI meeting assistant that automatically records, transcribes, and analyzes meetings across Zoom, Google Meet, Microsoft Teams, and other platforms. The platform achieves 95% transcription accuracy, supports 100+ languages, and provides AI-powered summaries with action items, speaker identification, and searchable transcripts. It serves 20 million users across 500,000+ organizations including 75% of Fortune 500 companies. The platform is SOC 2 Type II, GDPR, and HIPAA compliant with zero data retention—meeting data is never used for AI model training. Pricing ranges from free to $39/user/month for Enterprise tier.
Pricing
Free tier with 800 min/month storage and basic features. Pro $10/user/mo (annual) or $18/mo (monthly). Business $19/user/mo (annual) or $29/mo (monthly) with unlimited storage and video. Enterprise $39/user/mo (annual) with HIPAA, SSO, private storage. Annual billing offers 40% discount. AI credits (20-50 per plan) included; overage purchases start at $5 per 50-credit pack.
Frequently Asked Questions
What languages does Fireflies.ai support for transcription?
Fireflies.ai supports transcription and summarization in over 100 languages with automatic language detection. Users can also enable multi-language mode on Business and Enterprise tiers to seamlessly switch between languages meeting-to-meeting.
Is Fireflies.ai HIPAA compliant?
Yes. Fireflies.ai holds HIPAA compliance certification on the Enterprise tier, along with SOC 2 Type II and GDPR. The platform implements zero data retention—meeting data is never used for AI model training—and offers private storage options for regulated industries.
How accurate is Fireflies.ai transcription?
Fireflies.ai achieves 95% transcription accuracy in clear audio environments with standard business calls. Accuracy can drop in noisy settings with heavy accents or overlapping speakers, but the platform handles multiple speakers and timestamps reliably.
What's included in the free plan vs. paid plans?
Free ($0) includes 800 min/month storage, basic AI summaries, AskFred assistant, and API access. Pro ($10/mo) adds unlimited transcription, expanded storage, and integrations. Business ($19/mo) unlocks video recording, conversation intelligence, and team dashboards. Enterprise ($39/mo) adds SSO, HIPAA, private storage, and dedicated support.
What are AI credits and why do I need them?
AI credits power advanced features like AskFred queries, Magic Soundbites, and detailed conversation intelligence. All plans include credits (20-50/month), but heavy users of AI features may deplete credits and face purchasing additional packs starting at $5 per 50-credit bundle.
Can Fireflies.ai record video or just audio?
Free and Pro tiers record audio only. Business and Enterprise tiers support video recording (up to 3 hours per meeting), making them ideal for teams needing visual meeting context.
How does Fireflies.ai integrate with my CRM?
Fireflies offers native integrations with Salesforce, HubSpot, Pipedrive, and 50+ other tools. Meeting transcripts, summaries, and action items auto-sync to CRM records. Pro tier includes limited CRM access; Business and Enterprise unlock full integration capabilities and unlimited integrations.